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Windows 7 Genuine Advantage Validation Issues (Windows 7) RRS feed

  • Question

  • Per the following link it instructs to run MS Genuine Advantage Diagnostic Tool and open a separate thread.

    Thread - social.microsoft.com/forums/..../please-read-before-posting:

    MGA Diagnostic Report:

    To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - ...)

    Once downloaded, run the tool.
    Click on the Continue button, after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.

    One Issue Per Thread:

    Most Activation and Validation issues look the same, on the surface, but can have many different causes and fixes. This is why we ask for a diagnostic report and this is also why we ask that you create your own thread for your issue (in other words, don't post your issue in another person's thread). 

    It just becomes too complicated to try to troubleshoot multiple different issues in the same thread.

    New to the Forums?

    Note that if you are new to these forums, you may find that you are unable to post due to a restriction on the inclusion of links and pictures.
    Simply delete the only lines that contain links -  this will allow the remainder of the report to upload (and those lines are not generally critical to the report anyhow)

    Thank you,


    Darin MS

    **********************************************************************************

    Purchased from 365-Professionals 11/08/12

    Upgraded from Vista loaded on machine purchased brand new from Lenovo and received on or about 03/10/2007

    all provided product keys can be provided upon request.

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-HJ3R9-VD8BH-GDBH7

    Windows Product Key Hash: Eu00tEhFVj903rYjK6e83rudhfc=

    Windows Product ID: 00359-233-0635563-86183

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {372E6C23-A208-48B7-8C7F-F2708389069A}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000000

    Build lab: 7601.win7sp1_gdr.130505-1534

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Project Standard 2007 - 100 Genuine

    Microsoft Office Visio Standard 2007 - 100 Genuine

    2007 Microsoft Office system - 100 Genuine

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_70AFE6BE-656-80070057_E2AD56EA-815-80070057

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{372E6C23-A208-48B7-8C7F-F2708389069A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GDBH7</PKey><PID>00359-233-0635563-86183</PID><PIDType>5</PIDType><SID>S-1-5-21-1518268765-1898784062-3911769689</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>0768EJU</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>63ET62WW</Version><SMBIOSVersion major="2" minor="4"/><Date>20070430000000.000000+000</Date></BIOS><HWID>B3B93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-63   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-003A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2007</Name><Ver>12</Ver><Val>261DF31330E7D86</Val><Hash>/Zl65I/UD0zxZ4WF63qmVCFXWY0=</Hash><Pid>89402-707-0089083-63827</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0053-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Standard 2007</Name><Ver>12</Ver><Val>261DF31330E7D86</Val><Hash>/Zl65I/UD0zxZ4WF63qmVCFXWY0=</Hash><Pid>89406-707-0089083-63219</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>967A29C74EE6168</Val><Hash>YmiNfBAOZLacm6hwQ/1jFTWeuJ8=</Hash><Pid>89451-OEM-6618025-27973</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00172-233-063556-00-1033-7601.0000-2212013

    Installation ID: 006010750645588472252700257480982663051271098213866053

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: GDBH7

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 5

    Trusted time: 8/9/2013 8:24:03 AM

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 8:9:2013 06:43

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    HWID Data-->

    HWID Hash Current: OAAAAAEABQABAAIAAAABAAAAAwABAAEAJJTScL7w6k7C2sqwCNIWwjjTbIvWWmDFwfEQWa6B9Eg=

    OEM Activation 1.0 Data-->

    N/A

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x0

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    INTEL                     TP-63  

      FACP                                   INTEL                     TP-63  

      DBGP                                   LENOVO                               TP-63  

      HPET                                    INTEL                     TP-63  

      BOOT                                  PTLTD                    TP-63  

      MCFG                                  INTEL                     TP-63  

      TCPA                                   Phoeni                 TP-63  

      SLIC                                      LENOVO                               TP-63  

      APIC                                    INTEL                     TP-63  

      SSDT                                    SataRe                  SataPri

      SSDT                                    SataRe                  SataPri

      SSDT                                    SataRe                  SataPri

      SSDT                                    SataRe                  SataPri

      SSDT                                    SataRe                  SataPri

    Friday, August 9, 2013 3:51 PM

Answers

  • Windows Product ID: 00359-233-0635563-86183

    The 233 portion of your Product ID indicates that you are using a not for resale MSDN Subscription Key.  In order to get an MSDN subscription, you need to sign agreements with Microsoft.  Then they allow you access to keys that are to be used ONLY for the purpose for which they were intended.  When those keys are leaked and "activated" enough times, Microsoft will ban them from further use.  That might take over a year before a particular one is banned.  But the effect is the same - the counterfeit installation is then flagged as non-genuine.

    For more information see the following thread:

    http://social.microsoft.com/Forums/en-US/a2444f34-0aff-4f29-a8ac-67e28b0c0285/blocked-product-keys

    If you bought this in a Retail box, or you are not an MSDN subscriber your install is counterfeit.  You will need to purchase a genuine copy of Windows 7, reformat and reinstall.  Be sure to backup your data first.

    Friday, August 9, 2013 4:33 PM