locked
MSDN Windows 7 "not genuine" 2013 -> 7601 error RRS feed

  • Question

  • msdn 7 key is flagged no good after security update.
    Sunday, January 27, 2013 3:22 PM

Answers

  • To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.

    Click on the Continue button, after a short time, the Continue button will change to a Copy button.

    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post. (please do not edit the report.)


    Sunday, January 27, 2013 3:27 PM
    Answerer
  • (MS has never to my knowledge deliberately thrown genuine installs into a non-genuine state - please quite your sources)

    Is your system still showing as non-genuine?

    If so, then try recreating Licensing Store.

     

    Recreate the Licensing Store

    Go to Start > All Programs > Accessories

    Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt

    Run the following commands in the Command Prompt window, using the Enter key at the end of each

     

    net stop sppsvc

    (wait until the service has stopped before entering the following lines)

     

    CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    REN tokens.dat tokens.bar
    net start sppsvcslui.exe

     

    After a couple of seconds the Windows Activation dialog will appear.

    You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.

    If you are asked for your Key, use the one on the COA sticker on the machine's case

     

    Reboot and Post back with a new MGADiag report


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, January 29, 2013 3:42 PM
    Moderator
  • Noel,

    I'm going to reinstall my machine this weekend. I'm having other problems so this tells me I've gotten a virus or something that has messed with my system. My Genuine issue may be related to that. Either way, I need a fresh restart.

    Wednesday, January 30, 2013 12:03 PM

All replies

  • To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.

    Click on the Continue button, after a short time, the Continue button will change to a Copy button.

    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post. (please do not edit the report.)


    Sunday, January 27, 2013 3:27 PM
    Answerer
  • Got it! I'm running it now.
    Monday, January 28, 2013 5:39 PM
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-YFT4G-JVCTT-YCTKY
    Windows Product Key Hash: vx6KZkoZqYLX2M4eestL08DIeU8=
    Windows Product ID: 00359-232-8454984-86941
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {5A62D156-4B11-4159-ADE8-9FC846D01DDD}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5A62D156-4B11-4159-ADE8-9FC846D01DDD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YCTKY</PKey><PID>00359-232-8454984-86941</PID><PIDType>5</PIDType><SID>S-1-5-21-3441031193-3242338365-79110325</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 5349</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>V1.08   </Version><SMBIOSVersion major="2" minor="7"/><Date>20111129000000.000000+000</Date></BIOS><HWID>407E3D07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-232-845498-00-1033-7601.0000-3462012
    Installation ID: 000332727806429900452371089522167882536842674036244700
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: YCTKY
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 1/28/2013 12:40:43 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE7
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:16:2012 20:16
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAACAAAAAQABAAEAJJTY71y2BF8orUiRpOC8neZ4bnYucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACRSYS  ACRPRDCT
      FACP   ACRSYS  ACRPRDCT
      HPET   ACRSYS  ACRPRDCT
      BOOT   ACRSYS  ACRPRDCT
      MCFG   ACRSYS  ACRPRDCT
      ASF!   ACRSYS  ACRPRDCT
      SLIC   ACRSYS  ACRPRDCT
      SSDT   ACRSYS  ACRPRDCT
      ASPT   ACRSYS  ACRPRDCT
      SSDT   ACRSYS  ACRPRDCT
      SSDT   ACRSYS  ACRPRDCT

    Monday, January 28, 2013 5:41 PM
  • Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE7
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:16:2012 20:16
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    Please attempt validation at www.microsoft.com/genuine/validate and see what happens- if it fails, lease post a new MGADiag report.

    (the highlightedet error could indicate a firewall problem, or interference from other security software - what AV are you running?)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, January 29, 2013 10:38 AM
    Moderator
  • It says I'm genuine but I'm running Security Essentials. I did mention that I had this error after I got an update to Security Essentials.

    Honestly, I thought Microsoft was doing it to try to force people to move up to Win8. I noticed this happened a fear years back in the forum searches.

    Tuesday, January 29, 2013 3:28 PM
  • (MS has never to my knowledge deliberately thrown genuine installs into a non-genuine state - please quite your sources)

    Is your system still showing as non-genuine?

    If so, then try recreating Licensing Store.

     

    Recreate the Licensing Store

    Go to Start > All Programs > Accessories

    Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt

    Run the following commands in the Command Prompt window, using the Enter key at the end of each

     

    net stop sppsvc

    (wait until the service has stopped before entering the following lines)

     

    CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    REN tokens.dat tokens.bar
    net start sppsvcslui.exe

     

    After a couple of seconds the Windows Activation dialog will appear.

    You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.

    If you are asked for your Key, use the one on the COA sticker on the machine's case

     

    Reboot and Post back with a new MGADiag report


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, January 29, 2013 3:42 PM
    Moderator
  • My source is the this forum, search the history.
    Tuesday, January 29, 2013 3:44 PM
  • Having been resident in this forum for the past 3+ years, I *know* there is no such reference.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, January 29, 2013 3:48 PM
    Moderator
  • My computer working fine now...let's move on.
    Tuesday, January 29, 2013 3:55 PM
  • Please post a new MGADiag report so we can check it.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, January 29, 2013 4:09 PM
    Moderator
  • Noel,

    I'm going to reinstall my machine this weekend. I'm having other problems so this tells me I've gotten a virus or something that has messed with my system. My Genuine issue may be related to that. Either way, I need a fresh restart.

    Wednesday, January 30, 2013 12:03 PM
  • That sounds like a plan - good luck with it!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, January 30, 2013 12:08 PM
    Moderator
  • Just wanted to close this out with the solution.

    Microsoft reset my keys in my MSDN account. This caused my 7601 error. I had no problems after that but I reinstalled just in case. 

    Friday, February 1, 2013 2:17 AM