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bad pro copy, code shows home, bought at circuit city.. RRS feed

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    hello,  I have had my Sony comp for about 4 years, I purchased it at Circuit city on an open box buy. It came with xp pro on it, to my knowledge, it has never been changed since in my possession, I have never had a problem running anything either, so had no reason to believe otherwise. I recently received a Zen MP3 player and went to DL my software for it and it alerted me to my illegal copy, I have gone through all the steps to see the problems, this is what the tool shows.

    validation status             blocked VLK
    validation code               3
    online validation code     N/A
    product key                   *****-*****-YXRKT-8TG6W-2B7Q8
    product key hash           RVvFciZMdQfJLyDpZteolhaqicQ=
    product ID                     55276-640-0000356-23921
    product ID type             1   -   Volume
    Windows OS Version    5.1.2600.2.00010100.0.0.pro
    CSVLK Server              N/A
    CSVLK PID                  N/A
    ID                                {81F5DE9-617C-418A-A15C-3E62AD092328}(3)
    Administrator               Yes
    Testcab                       0x0
    WGA Version              Registered, 1.7.18.7
    signed by                    Microsoft
    product name              N/A
    Architecture &Build      N/A                      N/A
    TTS Error                    N/A
    Validation Diagnostic   025d1ff3-171-1
    resolution status         N/A



    also, when looking for my code on the shell of my CPU, I see it says windows home version.....  it had pro on it when i purchased it, I could care less which one i had, I just dont believe I should have to pay another 149 dollars for a new version when it should have a legal one already...can you help me please?


    Friday, February 8, 2008 2:52 PM

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    Hello aspiderfreak,

     

    Did you receive any type of recovery media for that computer?  Since the sticker on the side says Windows XP Home, it is apparent that someone before you bought it installed a non-genuine copy of Windows on the machine.  If you have the recovery media then back up any important data and use the recovery CD to install your genuine copy of Windows XP, if you do not have the recovery media I would suggest contacting Sony directly on how to obtain a recovery CD for your machine.  Please let me know if you have any further questions or concerns.

     

    Thank you,

    Matt Prall, MS
    WGA Forum Manager

    Friday, February 8, 2008 6:13 PM

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    Hello aspiderfreak,

     

    Did you receive any type of recovery media for that computer?  Since the sticker on the side says Windows XP Home, it is apparent that someone before you bought it installed a non-genuine copy of Windows on the machine.  If you have the recovery media then back up any important data and use the recovery CD to install your genuine copy of Windows XP, if you do not have the recovery media I would suggest contacting Sony directly on how to obtain a recovery CD for your machine.  Please let me know if you have any further questions or concerns.

     

    Thank you,

    Matt Prall, MS
    WGA Forum Manager

    Friday, February 8, 2008 6:13 PM
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    thank you for your promptness, I am waiting on an email from them now....looking at it, I may end up buying a whole new OS...I hate to do that, but it seems i have no choice
    Friday, February 8, 2008 9:06 PM