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Backing up my PC using One Care

Question
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I purchased an external hard drive and want to use it to back up my PC. I previously used my CD/DVD for this. I have tried to change the settings to select the external hard drive but when I start my backup it pops open my CD drive and asks me to insert a disk. How do I change my settings to back up to the external hard drive?Friday, January 8, 2010 4:34 PM
Answers
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If you previously used One Care to backup to another location you will have to reset your backup plan and perform a new full backup. See this post on how to reset a backup plan - http://social.microsoft.com/Forums/en-US/onecarebackupandrestore/thread/5f18a60d-add4-4ff2-87cf-021db7e81917
Jim
Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials- Marked as answer by Stephen BootsMVP, Moderator Monday, January 11, 2010 3:12 PM
Friday, January 8, 2010 4:45 PMModerator
All replies
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If you previously used One Care to backup to another location you will have to reset your backup plan and perform a new full backup. See this post on how to reset a backup plan - http://social.microsoft.com/Forums/en-US/onecarebackupandrestore/thread/5f18a60d-add4-4ff2-87cf-021db7e81917
Jim
Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials- Marked as answer by Stephen BootsMVP, Moderator Monday, January 11, 2010 3:12 PM
Friday, January 8, 2010 4:45 PMModerator -
I followed the instructions the change settings. At this point I am lost. This is not a hub so I clicked next. I cannot find "click your PC on the left" I cannot find where to click on turn on backup for this pc. Can you help me with this?Saturday, January 9, 2010 2:08 AM
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Try the reset routine again but ignore the hub pc instruction and click "Change Settings" instead of "Next".
Jim
Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security EssentialsSaturday, January 9, 2010 3:39 AMModerator -
I raised this issue yesterday but am unable to find the answer. I received one reply but could not follow the instructions as they appeared different on my One Care than on the instructions.
I need help to change my backup from a CD to External Hard Drive.
I do not understand what "Click you PC on the Left" means. Can you help me. Is there anyway I can communicated with someone?- Merged by Stephen BootsMVP, Moderator Monday, January 11, 2010 3:34 PM continuation
Sunday, January 10, 2010 6:55 PM -
I don't know how to better explain the procedure so I suggest contacting support for help. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim
Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security EssentialsMonday, January 11, 2010 2:46 PMModerator