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I reloaded windows 7 onto my laptop and now it says my validation key in not valid , its the one on the back of the computer RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 00426-292-0000007-85648
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {8B6EE911-EAC2-4346-BEDA-0FAB806B1D38}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_ldr.161011-0600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8B6EE911-EAC2-4346-BEDA-0FAB806B1D38}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85648</PID><PIDType>5</PIDType><SID>S-1-5-21-750510029-2319745971-1087776197</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>3626E45</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6QET62WW (1.32 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20101217000000.000000+000</Date></BIOS><HWID>36AA0B00018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6Q   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-292-000000-00-1033-7601.0000-0082017
    Installation ID: 012555177290656140979405259872895211676086078151016964
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3MBMV
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 2/10/2017 4:35:27 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LAAAAAAAAgABAAEAAAACAAAAAQABAAEAeqiKVYiCHt7M2BDiXOEQdaxMXF0=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC LENOVO TP-6Q   
      FACP LENOVO TP-6Q   
      HPET LENOVO TP-6Q   
      BOOT LENOVO TP-6Q   
      MCFG LENOVO TP-6Q   
      SSDT LENOVO TP-6Q   
      ECDT LENOVO TP-6Q   
      ASF! LENOVO TP-6Q   
      SLIC LENOVO TP-6Q   
      SSDT LENOVO TP-6Q   
      TCPA PTL CRESTLN
      SSDT LENOVO TP-6Q   
      SSDT LENOVO TP-6Q   
      SSDT LENOVO TP-6Q   

    Friday, February 10, 2017 12:04 PM

Answers

  • Unfortunately, the only way to fix your problem is to perform a "clean install" of Windows 7 Pro.  You must enter your Windows 7 Pro product key during the setup phase of installation.  Please see: Clean Install Windows 7

    Carey Frisch

    Saturday, February 11, 2017 5:57 PM
    Moderator

All replies

  • You have a retail version of Windows 7 Ultimate installed. Please look carefully at the Certificate of Authenticity label affixed to your Lenovo PC and let us know if it states the product key is for Windows 7 Ultimate. Thank you!

    Carey Frisch


    Saturday, February 11, 2017 5:22 AM
    Moderator
  • It says its for windows 7 pro OA I had to order it from some where on amazon and I gave them my product key .I had to get windows on a usb drive to fix my windows 7. I could try and contact the place that sold me the usb . But what do you suggest is the fastest and easiest way to fix my problem. And I want to thank you for your time and advice , with out it I would be done with this lap top and with out internet til I bought another one.
    Saturday, February 11, 2017 8:27 AM
  • Unfortunately, the only way to fix your problem is to perform a "clean install" of Windows 7 Pro.  You must enter your Windows 7 Pro product key during the setup phase of installation.  Please see: Clean Install Windows 7

    Carey Frisch

    Saturday, February 11, 2017 5:57 PM
    Moderator