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Does not see my current one care subscription RRS feed

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    I cannot get it to take my current subscribtion it want a product key I do not have anymote but i do have a current subscription
    Sunday, July 15, 2007 1:41 AM

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    If you're using the 2.0 beta, you should not activate with your subscription ID. If you are trying to activate 1.6, you need to use the LiveID for your current subscription. If 1.6 is prompting you for a product key after signing in during activation, you are probably using the wrong LiveID.

    -steve

    Sunday, July 15, 2007 2:42 AM
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    Using the right ID I checked with MS billing but It did not transfer over the product ID which i cannot find But it cool I Try to fix this later. i won't activate this thanks. Jeff
    Sunday, July 15, 2007 3:40 AM
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    Hi

     

    I have never had so much trouble with a product.

    This is the 3rd time I am try to get this thing to work for me.

    it get on telling me my time is up for the year and it is not..

    it all so took my old e-mail address away from me

    i can get any of my old e-mail back that's a big problem  everyone has my old e-mail address

    telephone xxxx please call and leave a telehone # for me

    xxxx@juno.com

     

    Wednesday, August 1, 2007 9:33 AM
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     Anthony Torregrossa wrote:

    Hi

     

    I have never had so much trouble with a product.

    This is the 3rd time I am try to get this thing to work for me.

    it get on telling me my time is up for the year and it is not..

    it all so took my old e-mail address away from me

    i can get any of my old e-mail back that's a big problem  everyone has my old e-mail address

    telephone xxxx please call and leave a telehone # for me

    xxxx@juno.com

     

     

    Anthony, I'm sorry that you've encountered problems with OneCare. You've posted to a discussion on the 2.0 beta, with an issue with your subscription. This is not the place for technical support as nobody will get back to you directly based on posting here. I've removed your personal information from your post, too.

     

    Please see this post for how to contact support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1183038&SiteID=2

    If you have an active subscription, you can sign in with your LiveID at http://support.windowsonecare.live.com to see your support options.

    -steve

     

     

    Wednesday, August 1, 2007 2:36 PM
    Moderator