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CRM 2015 - Editing the Convert to Case form RRS feed

  • Question

  • Is it possible to edit the form that pops up when you click on 'Convert to Case' button for an email? I can't find anything on it, so I'm thinking the answer is no, but just wanted to get some confirmation, if possible.

    Thanks.

    Wednesday, August 19, 2015 9:34 AM

Answers

  • Hello,

    That form is not customizable.


    Dynamics CRM MVP
    My blog

    • Marked as answer by crmNewbie1978 Wednesday, August 19, 2015 9:41 AM
    Wednesday, August 19, 2015 9:40 AM
    Moderator

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