Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Vista x64 suddenly not genuine but shows 'Windows is activated' RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    After installing a new Dvd-Rom drive to my computer i suddenly get the message as shown in Steveo0000's question. The only difference between my issue is that mine does not use run in reduced functionality mode.

    Upon accessing www.microsoft.com/genuine and clicking the validate button, it shows that my computer is running a genuine copy of vista x64 but when pressing 'windows key' + 'ause/break' buttons the bottom of the window tells me that i have 3 days left to activate. Upon clicking that, i get the message that "The Windows Vista(tm) product key you typed is invalid for activation"

    This is really annoying as i am a student and i use this computer for all my work and as a remote administrator for my whole families computers, they live miles away from where i stay and to get to the workstation to alter and upgrade their systems is very time consuming and tedious.

    I also have another version installed seperately on this computer for the use of adobe software because my x64 installation will not run it properly.

    So far i have;
    Accessed the genuine site
    Restarted my computer multiple times
    flushed the caches and bios

    But so far i am unable to find the MGA.EXE tool

    i do hope that someone is able to help me.

    thankyou in advance for your help

    • Split by Stephen Holm Friday, June 12, 2009 1:31 AM splitting thread....stephen
    Thursday, June 11, 2009 11:20 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote
    Hello Adam,

    Thank you for the information. Please contact support and let us know what the outcome. 


    Thank you

    Stephen
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Proposed as answer by Stephen Holm Saturday, June 13, 2009 3:22 AM
    • Marked as answer by Stephen Holm Thursday, June 18, 2009 12:59 AM
    Saturday, June 13, 2009 3:22 AM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote
    Hello Addam,


    Thank you for visiting us today :-). First wanted to let you know we have split your posting off so we may focus on your problem individually. This will help minimize any confusion with multiple users posting in one thread. 

    we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the “Windows” tab, and click the "Copy" button then “Paste” the report into a reply message in this thread.

     

    If you do not have access to the Start Button:

    1)    Login to Vista and click the option that brings up Internet Explorer.

    2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3)    A window will come up asking if you want to “Run” or “Save”, Select “Run”

    4)    When the program runs, click the “Continue” button, then click the “Copy” button.

    5)    In a reply post, paste the Diagnostic Report.

     


    Thank you,

    Stephen

    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    Friday, June 12, 2009 1:30 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    i have tried to run the tool and copy the outcome and it just keeps giving me the error "0x800706b5" and requests that i contact support
    Saturday, June 13, 2009 1:18 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Hello Adam,

    Thank you for the information. Please contact support and let us know what the outcome. 


    Thank you

    Stephen
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Proposed as answer by Stephen Holm Saturday, June 13, 2009 3:22 AM
    • Marked as answer by Stephen Holm Thursday, June 18, 2009 12:59 AM
    Saturday, June 13, 2009 3:22 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    i was able to get around the error and this is what i got




    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-9364X-37XGX-24W6P
    Windows Product Key Hash: aA067NOL80NWIZ94L6hWVdZMoIo=
    Windows Product ID: 89587-OEM-7332132-00141
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010100.2.0.001
    ID: {09B54459-0130-45A1-85FA-18A6EAE64498}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6002.lh_sp2rtm.090410-1830
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{09B54459-0130-45A1-85FA-18A6EAE64498}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24W6P</PKey><PID>89587-OEM-7332132-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-1572163653-14049623-782874474</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7369</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V2.1</Version><SMBIOSVersion major="2" minor="5"/><Date>20070802000000.000000+000</Date></BIOS><HWID>3F303507018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65218</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 5e802570-4657-4e84-bfbc-6a0e531b84af
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89587-00146-321-300141-02-2057-6000.0000-3182007
    Installation ID: 006182775443163505382113110350120192876766405002020405
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 24W6P
    License Status: Initial grace period
    Time remaining: 19440 minute(s) (13 day(s))

    HWID Data-->
    HWID Hash Current: QAAAAAQABAABAAEABAABAAAAAgABAAEA6GGAKDzOOnEd/hU/pLH2FvIs4ktImejqje/2cfL0d/YYlyyJrFaOtg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   080207  APIC1152
      FACP   080207  FACP1152
      MCFG   080207  OEMMCFG
      OEMB   080207  OEMB1152

    i know the office that is installed isn't a genuineversion, i borrowed a friends version until i was able to get my own key. This is because at the time i had just spent around £300 on the oem version that i am running

    i have also had to rearm the activation period because without access to this computer then i am unable to contact support and/or get this issue sorted

    Saturday, June 13, 2009 11:20 AM