email capabilities in crm 2013? RRS feed

  • Question

  • Hello, I was curious about new features and improvements to email functionality and integration in CRM 2013:

    * improvements over 2011
    * im capabilities
    * outlook client improvements
    * other noteworthy features or improvements

    Seems like the outlook client in 2011 tended to lock up Outlook. Has this been anyone else's experience? Not sure if there may have been a way to tweak that in 2011 that I may not have been aware of or if this was a known issue and improvements have been made to address this in 2013?
    Monday, May 19, 2014 6:57 PM