CRM 2011 Online - Outlook Client - Unable to configure Outlook RRS feed

  • Question

  • Hi,

    Im kind of puzzled with the workaround i just performed in 3 different laptops to be abvle to connect our Outlook Client to CRM Online. I was always receiving the error message that wasnt able to configure when using the COnfiguration Wizard, and then decided to analyze the logs located in C:\Users\<your user>\AppData\Local\Microsoft\MSCRM\Logs in the file Crm50ClientConfig.log. First i was getting an Error for credentials "Error| Error connecting to URL: https://dev.crm.dynamics.com/XRMServices/2011/Discovery.svc Exception: System.ServiceModel.Security.MessageSecurityException: An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail. ---> System.ServiceModel.FaultException: Access is denied." when using the default url of the configuration wizard ("Crm Online"), then decided to insert directly my organization url https://myorganization.crm4.dynamics.com and try again then error changed to "Error| Error connecting to URL: https://myorganization.crm4.dynamics.com/XRMServices/2011/Discovery.svc Exception: System.ServiceModel.Security.MessageSecurityException: The security timestamp is invalid because its creation time ('2012-03-29T15:22:36.471Z') is in the future. Current time is '2012-03-29T15:16:40.943Z' and allowed clock skew is '00:05:00'." This one puzzled me, so i decided to advance my clock by 5 minutes, try again and it worked... i must remember that i performed this procedure in 3 different laptops... So decided to share the procedure that i've used but Im curious about Microsoft feedback.

    • Edited by rcasaca Thursday, March 29, 2012 5:08 PM
    Thursday, March 29, 2012 4:45 PM

All replies

  • Hi,

    CRM will allow 5 minute time difference with the time zone of the PC. If the system time on your PC is inconsistant with the time zone or the active domain controller, CRM will not allow the connection. This is a common issue, you can refer to the official document http://support.microsoft.com/kb/2502671/en-us .

    This posting is provided “AS IS” with no warranties, and confers no rights.Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Leola Xu Microsoft Online Community Support

    • Proposed as answer by Leola Xu Monday, April 9, 2012 9:15 AM
    Monday, April 9, 2012 9:15 AM