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error 0xC004D401 RRS feed

  • Question

  • Hi.

        I am still getting this error. I believe that I am getting it from my installation of MapleStory, even though its about a year (supposedly) after this was fixed. Whenever I try to run any game in full screen mode, vista has a whine about "windows aero is not working". I am currently on Vista Home Basic, and not even using the aero theme. please help as this is just pissing me off.

    Tuesday, April 15, 2008 12:36 PM

Answers

  • Hello BlargZap,

     

    In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.


    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=3168166&SiteID=25 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Friday, April 18, 2008 11:20 PM