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Vista will not validate my activation code RRS feed

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    Had to do a new reboot on my laptop. Get the 30 cover but microsoft do not reconise my validation code. It's the only one I have and came with the laptop.
    Any one got the answer for me?
    It's very annoying having to lose a day every 30 days to reboot.
    HELP!!!!!!!!
    PLEASE xxxxxx
    hp4d
    Saturday, February 28, 2009 12:28 AM

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    Hi Howard,

     Computers, that are built by large manufactures, that come with Vista Pre-Installed, come with two (2) Product Keys:

    1) OEM SLP: This key comes pre-installed in Vista, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Vista was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

    2) COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations. The key must be manually activated and you must Activate by Phone.


      Your Vista is curently using the OEM SLP key and as such, should self activate.  So for situations such as your (where the OEM SLP key is not self-activating, as it should) Microsoft requires computer manufacturers to include the Certificate of Authenticity (COA) sticker (on the side or bottom of the computer) that contains the COA SLP key. 

      To resolve your issue,  you just need to change out the OEM SLP (that is currently in Vista) with the COA SLP key found on the sticker on your computer.  


      The normal way to change the Product Key is click Start, right-clicking on "Computer", selecting Properties" and click "Change product key" (lower right hand side of the window). 



    Below I have also included alternate steps to change the Product Key, in case you are unable (for whatever reason) to follow the above steps.

    1) Click the Start button
    2) Type: slui.exe 3 and hit the Enter key
    3) Type in the Product key from the sticker on your computer
    4) Click the Next button.
    5) You will be asked if want to Activate, click ok
    6) It will attempt to Activate by the internet and may return an Invalid Key error (this is ok, continue to step 7)
    7) Click the Start button
    8) Type: slui.exe 4 and hit the Enter key
    9) Select your location in the drop down menu and click the Next button
    10) The next screen provides the number to call to Activate by Phone

    NOTE: when you call that number, you will first hear an Automated Voice that will try to Activate Vista for you. If the Automated Voice gives you an option to talk to a Live Activation Rep, select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case, only thru the Live Activation Rep will your Activation be successful.

     

    Thank you,
    Darin MS

    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
    Wednesday, March 4, 2009 6:46 PM
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    Hello Howard,

    Please call your local Activation Call Center. They can check the key and confirm it is good as well as wolk you thru the process to change the Product Key.

    Worldwide Activation Centers:
    http://www.microsoft.com/licensing/resources/vol/numbers.mspx

    Thank you,
    Darin MS
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
    Thursday, March 5, 2009 8:04 PM
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    My mistake, very sorry. Loaded my disk from other laptop, had misplaced disk for this laptop as it was an old XP that had run out of load ups.
    i.e.
    Down stairs laptop (Vista).
    Up stairs laptop (XP Home.)
    Have now corrected.
    Thankyou for your time.
    hp4d
    Saturday, March 7, 2009 10:28 PM

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    Hi Howard

    In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.


    If you do not have access to the Start Button:
    1) Login to Vista and Click the option that brings up Internet Explorer.
    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
    3) A window will come up asking if you want to Run or Save, Select Run
    4) When the program runs, Click the Continue button, then click the Copy button.
    5) Return to this thread by Typing: http://forums.community.microsoft.com/en-US/genuinevista/thread/8a57a012-8f38-4430-a632-fffcdffcaf75 into the browser address bar.
    6) In a reply post, Paste the Diagnostic Report.


     Also, when you say Reboot, do you mean Reinstall?

    Thanks,
    Darin MS
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
    Saturday, February 28, 2009 12:44 AM
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    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-WRM6D-3RPXT-2V7GR
    Windows Product Key Hash: 4LO/4hv3KjBdeK/bB8H9JqmXuLo=
    Windows Product ID: 89578-OEM-7332157-00078
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {0819381F-8B3B-4D13-8893-447100FF9CB2}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.080917-1612
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0819381F-8B3B-4D13-8893-447100FF9CB2}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2V7GR</PKey><PID>89578-OEM-7332157-00078</PID><PIDType>2</PIDType><SID>S-1-5-21-3948701061-452138840-2026112990</SID><SYSTEM><Manufacturer>DIXONSXP</Manufacturer><Model>Calistoga &amp; ICH7M Chipset</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>D3B44                         </Version><SMBIOSVersion major="2" minor="4"/><Date>20060517000000.000000+000</Date></BIOS><HWID>17333507018400EE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16509
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500078-02-2057-6000.0000-0582009
    Installation ID: 283595822241277666571316063691251400479160941212825175
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial Product Key: 2V7GR
    License Status: Initial grace period
    Time remaining: 15540 minute(s) (10 day(s))

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAnJ/ATwghjMbqTpiguKZ8AfL01CWWz8wrrFb0SA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GATEWA  M      
      FACP   GATEWA  M      
      BOOT   GATEWA  M      
      MCFG   GATEWA  M      
      APIC   GATEWA  M      
      SSDT   PmRef  CpuPm


     

    hp4d
    Tuesday, March 3, 2009 10:25 PM
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    Hi Howard,

     Computers, that are built by large manufactures, that come with Vista Pre-Installed, come with two (2) Product Keys:

    1) OEM SLP: This key comes pre-installed in Vista, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Vista was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

    2) COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations. The key must be manually activated and you must Activate by Phone.


      Your Vista is curently using the OEM SLP key and as such, should self activate.  So for situations such as your (where the OEM SLP key is not self-activating, as it should) Microsoft requires computer manufacturers to include the Certificate of Authenticity (COA) sticker (on the side or bottom of the computer) that contains the COA SLP key. 

      To resolve your issue,  you just need to change out the OEM SLP (that is currently in Vista) with the COA SLP key found on the sticker on your computer.  


      The normal way to change the Product Key is click Start, right-clicking on "Computer", selecting Properties" and click "Change product key" (lower right hand side of the window). 



    Below I have also included alternate steps to change the Product Key, in case you are unable (for whatever reason) to follow the above steps.

    1) Click the Start button
    2) Type: slui.exe 3 and hit the Enter key
    3) Type in the Product key from the sticker on your computer
    4) Click the Next button.
    5) You will be asked if want to Activate, click ok
    6) It will attempt to Activate by the internet and may return an Invalid Key error (this is ok, continue to step 7)
    7) Click the Start button
    8) Type: slui.exe 4 and hit the Enter key
    9) Select your location in the drop down menu and click the Next button
    10) The next screen provides the number to call to Activate by Phone

    NOTE: when you call that number, you will first hear an Automated Voice that will try to Activate Vista for you. If the Automated Voice gives you an option to talk to a Live Activation Rep, select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case, only thru the Live Activation Rep will your Activation be successful.

     

    Thank you,
    Darin MS

    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
    Wednesday, March 4, 2009 6:46 PM
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    Did as advised.
    Entered slui.exe 3
    Nothing happened.
    Entered slui.exe 4 Options occured.
    Entered code from bottom of machine (Green Label) 5 blocks of hyphenated numbers and letters.
    Answer came back as this is not reconised as a vista code.
    Did not accept    .
    Don't know what to do.
    Advice further please.
    hp4d
    Thursday, March 5, 2009 12:28 AM
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    Hello Howard,

    Please call your local Activation Call Center. They can check the key and confirm it is good as well as wolk you thru the process to change the Product Key.

    Worldwide Activation Centers:
    http://www.microsoft.com/licensing/resources/vol/numbers.mspx

    Thank you,
    Darin MS
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
    Thursday, March 5, 2009 8:04 PM
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    My mistake, very sorry. Loaded my disk from other laptop, had misplaced disk for this laptop as it was an old XP that had run out of load ups.
    i.e.
    Down stairs laptop (Vista).
    Up stairs laptop (XP Home.)
    Have now corrected.
    Thankyou for your time.
    hp4d
    Saturday, March 7, 2009 10:28 PM