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Off Topic:Help! An email was somehow sent to all my contacts RRS feed

  • General discussion

  • I noticed this morning that somehow an email was sent out of my account to all of the names in my contact list.  I noticed the origin IP is somewhere in Asia, so assuming somehow someone got into my account, or I got a virus on my computer (that Anti-Virus and Spybot can't find) that caused this.  Anyone have any suggestions, ideas?

    Friday, August 8, 2008 11:45 PM

All replies

  • You're off topic for this forum, which is dedicated to Windows Live OneCare.

    If you are referring to a Windows Live Hotmail account, contact Hotmail support at http://support.live.com

     

    -steve

     

    Monday, August 11, 2008 6:09 PM
    Moderator
  • Yes, the link is currently worthless, since it redirects you back to Hotmail Help. I don't have an alternative at this point.

    -steve

     

    Monday, November 3, 2008 8:21 PM
    Moderator
  • HAPPENED TO ME THIS MORNING (11/5/08) - I'm very concerned and need to figure out how it happend.  PLEASE provide an approprite contact and/or forward thee posts to someone who can help at Hotmail.

     

    Thanks!

     

    Wednesday, November 5, 2008 3:57 PM
  • Go to http://support.live.com and sign in with a LiveID

    Click on the Windows Live Hotmail.

    If you are not presented with an email support form, but are instead redirected to help.live.com for that service/product, in the page that opens from http://help.live.com select any topic on the left hand side or search for a question in the search box.

    The results of your search or the clicked topic appears in the right hand frame, along with a tiny link in the lower right hand corner – “Get more help.”

    Click that tiny link and you will get to a page with a link “Contact support”

    Click that link and you will be presented with the email support form to fill out. Provide as much detail as possible and you should get a response from support within 24 hours.

     

    -steve
    Wednesday, November 5, 2008 7:28 PM
    Moderator
  •  

    Glad to see this. Now I won't use my Hotmail. It isn't my primary email anyway. You should try Gmail at Google.com

    Lorrie

    Friday, November 7, 2008 10:29 AM
  • This isn't a Hotmail problem, per se, but one that can affect any infected user or hacked email account.

    -steve

     

    Friday, November 7, 2008 4:47 PM
    Moderator