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window xp pro not genuine RRS feed

  • Question

  • hello, i just bought and installed (new&unopened )windows xp pro sp3 and it says it did not pass. can anyone tell me by the following if this a legit copy? or what i can do to get it right.I had to call microsoft in order to get it activated ,but when i try and to do the update  it runs a valiadtion test and fails. thanks for any help... steve
    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-KGG6P-MH84R-9VVXY
    Windows Product Key Hash: HeU+WHXL/7Udk421aTGPRYIdI5w=
    Windows Product ID: 76487-011-3967003-22848
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {49615805-EB8F-42C7-ABCB-0100E416F7C0}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{49615805-EB8F-42C7-ABCB-0100E416F7C0}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9VVXY</PKey><PID>76487-011-3967003-22848</PID><PIDType>5</PIDType><SID>S-1-5-21-1844237615-1644491937-682003330</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7390</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.1</Version><SMBIOSVersion major="2" minor="5"/><Date>20080326000000.000000+000</Date></BIOS><HWID>199036FF01844079</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Friday, June 26, 2009 11:21 AM

Answers

  • i ran the diag. and everything passed. the only errors i see after validating is "The Windows product key installed on this computer was not assigned by Microsoft. You may be a victim of counterfeit software" i am also recently finding out that my cd had a sticker on it,where as microsofts is embedded. so what i decided to do was report it,i filled out the form and i sent the cd to microsoft this afternoon.

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-KGG6P-MH84R-9VVXY
    Windows Product Key Hash: HeU+WHXL/7Udk421aTGPRYIdI5w=
    Windows Product ID: 76487-011-3967003-22848
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {49615805-EB8F-42C7-ABCB-0100E416F7C0}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{49615805-EB8F-42C7-ABCB-0100E416F7C0}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9VVXY</PKey><PID>76487-011-3967003-22848</PID><PIDType>5</PIDType><SID>S-1-5-21-1844237615-1644491937-682003330</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7390</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.1</Version><SMBIOSVersion major="2" minor="5"/><Date>20080326000000.000000+000</Date></BIOS><HWID>199036FF01844079</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Monday, June 29, 2009 11:21 PM

All replies

  • Hello Dragon66c,

    Here is the last three grouping of characters in the Product Key (PK) being reported by the mgadiag utility:  KGG6P-MH84R-9VVXY

    Since you are showing as having a full retail XP package, your PK will NOT be printed on the Certificate of Authenticity sticker affixed to the computer, instead, retail PK are printed on a PK label affixed to theCD holder folder inside the retail box.  Compare this to what is printed on your yellow-orange Product Key sticker on the folder inside your retail box.

    Do they match?

    NOTE:  do NOT post the full product key printed on the PK sitcker.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, June 26, 2009 12:29 PM
  • yes they do match.from what was reported and what is on the sticker.  i built this system myself and when i entered the coa when installing windows xp pro, i triple checked to make sure i didn't have a typo.
    Friday, June 26, 2009 6:19 PM
  • Hello dragon66sc,

      I'm showing 6 Activations (on the same computer) for this Product Key. All 6 activations occured on 06/25/2009 between 6:50:14 PM and 7:13:46 PM.  $of the Activations were done over the Internet and 2 were done by Phone and all appear to have been completed successfully.

      Are you still experiencing an issue?

    Thank you,
    Darin MS
    Friday, June 26, 2009 9:51 PM
  • yes i am still having an issue. 

    i tried to activate it over the net probably 4 times and it kept saying something like couldnt activate try again later.then i did click on phone once then backed out the first time. then i made the call to microsoft and ran their series of numbers and it activated. but when i go to do a windows update it goes through a genuine windows validation check and it fails, wont let me do any updates. but,my automatic updates is turned on, and it updates fine that way.i forgot it also says "The product key found on this computer was not assigned by Microsoft" the coa does look like the samples they show here on this site. i did check the cd in the windows comparison guide and it does look genuine. is it possible when i installed it i did have a typo in the product key?even though i triple checked. should i try and reinstall? or is there anywhere on my pc that i can pull up the complete coa key? i m finding a few other people that bought windows xp pro from the same place are having the same issue. one person replied to me and said something about the newer motherboard network drivers are not compatible with this version of windows xp pro? could that be right?  
     thanks

    steve
    • Edited by dragon66sc Sunday, June 28, 2009 2:45 PM
    Friday, June 26, 2009 10:24 PM
  • Hi dragon66sc,

      First off, go to http://microsoft.com/genuine/diag and click the start diagnostic button.  The site will ensure your XP is setup to be able to Validate correctly. If any problems are fopund, it will either give you the option to have the site correct the issue for you or it will provide directions on how to correct it yourself.

      After you pass the diag click the Validate Windows button.

    If it doesn't pass validation, record any error codes or messages provided on the page. Then rerun and post the Diagnosic Report (so I can see if anything has changes since the last one you posted).

    Thanks,
    Darin MS 
    • Proposed as answer by huguito.10 Thursday, July 2, 2009 1:43 AM
    Monday, June 29, 2009 6:33 PM
  • i ran the diag. and everything passed. the only errors i see after validating is "The Windows product key installed on this computer was not assigned by Microsoft. You may be a victim of counterfeit software" i am also recently finding out that my cd had a sticker on it,where as microsofts is embedded. so what i decided to do was report it,i filled out the form and i sent the cd to microsoft this afternoon.

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-KGG6P-MH84R-9VVXY
    Windows Product Key Hash: HeU+WHXL/7Udk421aTGPRYIdI5w=
    Windows Product ID: 76487-011-3967003-22848
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {49615805-EB8F-42C7-ABCB-0100E416F7C0}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{49615805-EB8F-42C7-ABCB-0100E416F7C0}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9VVXY</PKey><PID>76487-011-3967003-22848</PID><PIDType>5</PIDType><SID>S-1-5-21-1844237615-1644491937-682003330</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7390</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.1</Version><SMBIOSVersion major="2" minor="5"/><Date>20080326000000.000000+000</Date></BIOS><HWID>199036FF01844079</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Monday, June 29, 2009 11:21 PM
  • Hi dragon66sc,

    Thank you for keeping us up to date about your situation with what sure sounds like counterfeit software.

    In about a month when you get your replacement CD, could you come back here to tell us how it all worked out?  Thank You!


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, July 1, 2009 4:37 AM
  • yes i will.. thanks for all the help!
    Wednesday, July 1, 2009 1:06 PM
  • hello, this is a final follow up.  july 20th, i did receive a free windows xp pro from microsoft for sending in the copy that i am pretty sure was a pirate copy. the person that sold me the pirate copy on ebay did give me a full refund  as well, after i explained that i was turning it into microsoft. he also refunded at least 3 more people involved in the same situation. he offered no apology,just my money back. i guess i made out.  installed and activated no problems.

    Thanks again for you assitance.  

         Steve from Athens,Pa.
    Tuesday, July 21, 2009 4:40 PM
  • Hello dragon66sc,

    Looks like your hard work paid off!  Thanks for closing the loop and letting us know how it all turned out. :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, July 22, 2009 2:01 AM