Answered by:
Suddently telling me not genuine copy after using since Feb.

Question
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my computer starting coming up message saying my windows is not genuine copy. I got a original box copy with microsoft swal sticker on the the top of plastic box. so the key inside the box should not be someone else using.
please help figure out what happen.
here is the diagnostic.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-KH7JR-63W6G-FJBHR
Windows Product Key Hash: strKxdO9WQWHd56kePwci050qyI=
Windows Product ID: 00426-067-1038664-86861
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {731BA9A9-6FE3-47FD-AAE9-64382161150B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100226-1909
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Patrick\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{731BA9A9-6FE3-47FD-AAE9-64382161150B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJBHR</PKey><PID>00426-067-1038664-86861</PID><PIDType>5</PIDType><SID>S-1-5-21-3412280867-2971865490-1100303985</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7593</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V3.1</Version><SMBIOSVersion major="2" minor="5"/><Date>20090813000000.000000+000</Date></BIOS><HWID>0BB83607018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-067-103866-00-3081-7600.0000-1502010
Installation ID: 017126612346809693238750016745049105252456410466919535
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FJBHR
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 30/05/2010 11:49:56 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:30:2010 10:46
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: OAAAAAEABgABAAEAAAACAAAAAgABAAEAonba0BJxCIVOYNQLhDRYdUa8zHm+6Ww6iVrb7B7g6oI=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 7593MS A7593300
FACP 7593MS A7593300
HPET 7593MS OEMHPET
MCFG 7593MS OEMMCFG
OEMB 7593MS A7593300
SSDT DpgPmm CpuPm
Sunday, May 30, 2010 3:25 AM
Answers
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Someone packaged an MSDN key with media and packaging that appears to be the real thing, MSDN keys were never intended for resale. If you tell us how you purchased your software we can advise you on how to procede. If you purchased through ebay/paypal or through a credit card you may have recourse with either paypal or your credit card company.
Sorry
Carl
- Marked as answer by Darin Smith MS Tuesday, June 1, 2010 9:39 PM
Sunday, May 30, 2010 3:37 AM
All replies
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Someone packaged an MSDN key with media and packaging that appears to be the real thing, MSDN keys were never intended for resale. If you tell us how you purchased your software we can advise you on how to procede. If you purchased through ebay/paypal or through a credit card you may have recourse with either paypal or your credit card company.
Sorry
Carl
- Marked as answer by Darin Smith MS Tuesday, June 1, 2010 9:39 PM
Sunday, May 30, 2010 3:37 AM -
I still didn't get it how they can pack the msdn key with the media...bla bla bla...I though microsoft is very security for this production.
Anyway. I purchase over internet. Not ebay. It's the online sales company call DHgate where i search on google. the company sell this copy to me call LOGO Factory (Science and Technology Co., Ltd.).
And i don't understand if someone repacking this box. it should be telling me it is NOT genuine copy when i starting using and validate in Feb. and how come take that long and telling me this is not the genuine copy.
Regards,
Sunday, May 30, 2010 4:11 AM -
The key that was on the sticker with your copy was probably sold to tens of others, eventually the key was activated so many times by so many different people that MS blocked it. The reason the packaging and disks on these counterfeit products looks so real is that they spend allot of effort ensuring it will pass scrutiny so they can sell as many as possible and get away with it. Counterfeit products have been around for years.Sunday, May 30, 2010 6:25 AM
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Hi Carl,
I think you misunderstood my package. my copy is in the original paper box, there is a plastic box inside the paper box. on the top of the plastic box there is a microsoft secruity sticker. i was so sure before i open the box. the microsoft sticker wasn't open before before of the silver thing wasn't tear off. The product key is inside the plastic box. So if they can sell the same product key to other people. how can they get it without open the box?
Sunday, May 30, 2010 6:53 AM -
"greenprince" wrote in message news:fcfcd407-fc01-4f3a-af88-6879e510d910...> Hi Carl,>>>> I think you misunderstood my package. my copy is in the original paper> box, there is a plastic box inside the paper box. on the top of the> plastic box there is a microsoft secruity sticker. i was so sure before i> open the box. the microsoft sticker wasn't open before before of the> silver thing wasn't tear off. The product key is inside the plastic box.> So if they can sell the same product key to other people. how can they get> it without open the box?>....because they make the disk, the inserts, the sticker, the box, the labeland the wrapper! It probably costs them around $25 - and they can sell itfor $200+.Have a very close look at your disk - are you sure that the printed face isnot a label - i.e. it's printed onto the actual disk, not onto a very thinplastic sheet which is then stuck on the disk? Is the Hologram INSIDE thedisk?Unfortunately, anything that MS can do can be copied eventually by anyonewith the startup capital - and then they can rake it in at MS's expense inlost sales, 'repair' costs, and lost goodwill.--Noel PatonCrashFixPCNil Carborundum Illegitemiwww.crashfixpc.co.uk
Noel Paton | Nil Carborundum Illegitemi | CrashFixPCSunday, May 30, 2010 9:18 AMModerator -
Hi Carl,
I think you misunderstood my package. my copy is in the original paper box, there is a plastic box inside the paper box. on the top of the plastic box there is a microsoft secruity sticker. i was so sure before i open the box. the microsoft sticker wasn't open before before of the silver thing wasn't tear off. The product key is inside the plastic box. So if they can sell the same product key to other people. how can they get it without open the box?
The whole package is probably a fake, that is all I can say on the matter since I can't physically touch it and see it.Sunday, May 30, 2010 12:16 PM -
Hello greenprince,
Please have a look at this Microsoft site for further information about counterfeit and real product: www.howtotell.com
Some of the counterfeits are very "good."
At the moment you have two paths for recourse:
1. Return the product to the seller and get a refund.
2. If no joy on #1, file a claim with the selling venue, or the payment system you used to pay, or with local authorities.
To buy genuine product from Microsoft, click on the Learn More Online links that the Nongenuine Notification is showing you. Follow the prompts to order a Genuine copy fo Windows directly from Microsoft at a significant discount off regular retail.
Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97Sunday, May 30, 2010 12:43 PM -
"Dan at IT Associates" wrote in messagenews:4913490a-c951-4f00-8912-f55c9638fdc9...> 2. If no joy on #1, file a claim with the selling venue, or the payment> system you used to pay, or with local authorities.>....or better still, with all three.--Noel PatonCrashFixPCNil Carborundum Illegitemiwww.crashfixpc.co.uk
Noel Paton | Nil Carborundum Illegitemi | CrashFixPCSunday, May 30, 2010 1:02 PMModerator