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Activation warning on Vista x64 RRS feed

  • Question

  • I have rencently been getting a warning that I need to activate my vista x64 OEM though it was activated when it was first installed.

    I have spoken with Microsoft activation/ customer service team who advised I needed to download an update 931573 to resolve this issue. They also pointed out the cause is due to the removal or installation of certain drivers.

    I have tried to download this update however an error message keeps popping up the the update is not required. Please can some help and I am getting no joy from Microsoft to get this problem fixed.

    Thanks

    Az

     

     

    Friday, February 23, 2007 8:22 PM

Answers

  • Hello,

    Could you try phone activating?  To phone activate, open a command prompt and type: slui 4

    Follow the prompts through phone activation (be ready for lots of numbers) and then reboot.

    Let me know if that works.  If you're still having problems, please post the WGA diag tool info.  That tool can be found here: http://go.microsoft.com/fwlink/?linkid=52012

    Thanks a lot!

    Saturday, February 24, 2007 1:08 AM

All replies

  • Hello,

    Could you try phone activating?  To phone activate, open a command prompt and type: slui 4

    Follow the prompts through phone activation (be ready for lots of numbers) and then reboot.

    Let me know if that works.  If you're still having problems, please post the WGA diag tool info.  That tool can be found here: http://go.microsoft.com/fwlink/?linkid=52012

    Thanks a lot!

    Saturday, February 24, 2007 1:08 AM
  • I recently deleted cookies and add-ons, and had to go through activation to download activesync, and now i get 'i must activate before validation'...  although system props shows windows is activated.

    I'm running RC2 (which is not expired) because i haven't done the upgrade yet to RTM (64 bit 5744), using a issued personal key.   Here's the dump from the tool:   If I run Genuinecheck in Firefox, I get the same results..  what gives?  <egolpe-AT-gmaildotcom>

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0x0
    Windows Product Key: *****-*****-KKTHK-FVRW8-GCDJR
    Windows Product Key Hash: 2Ma2RHG0GoUld9IO5C0mE+Htx0M=
    Windows Product ID: 78430-099-8418016-70717
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.5744.2.00010100.0.0.001
    ID: cbe14b28-57dd-4131-a421-8ef0fd61cec8
    Is Admin: No
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 5744.vista_rtm_edw.061003-1945
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>cbe14b28-57dd-4131-a421-8ef0fd61cec8</UGUID><Version>1.7.0012.0</Version><OS>6.0.5744.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-GCDJR</PKey><PID>78430-099-8418016-70717</PID><PIDType>5</PIDType><SID>S-1-5-21-4232883979-4013784786-3542691151</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP PAVILION DV8000 EP407UA#ABA    </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.41</Version><SMBIOSVersion major="2" minor="31"/><Date>20060413000000.000000+000</Date></BIOS><HWID>26323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>      <Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>700FFEE4E52D70A</Val><Hash>v9xlME4zKM5Du7os5K3S1q1D5rU=</Hash><Pid>81605-901-9604011-65010</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0x0
    Windows Product Key: *****-*****-KKTHK-FVRW8-GCDJR
    Windows Product Key Hash: 2Ma2RHG0GoUld9IO5C0mE+Htx0M=
    Windows Product ID: 78430-099-8418016-70717
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.5744.2.00010100.0.0.001
    ID: cbe14b28-57dd-4131-a421-8ef0fd61cec8
    Is Admin: No
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 5744.vista_rtm_edw.061003-1945
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>cbe14b28-57dd-4131-a421-8ef0fd61cec8</UGUID><Version>1.7.0012.0</Version><OS>6.0.5744.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-GCDJR</PKey><PID>78430-099-8418016-70717</PID><PIDType>5</PIDType><SID>S-1-5-21-4232883979-4013784786-3542691151</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP PAVILION DV8000 EP407UA#ABA    </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.41</Version><SMBIOSVersion major="2" minor="31"/><Date>20060413000000.000000+000</Date></BIOS><HWID>26323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>      <Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>700FFEE4E52D70A</Val><Hash>v9xlME4zKM5Du7os5K3S1q1D5rU=</Hash><Pid>81605-901-9604011-65010</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0x0
    Windows Product Key: *****-*****-KKTHK-FVRW8-GCDJR
    Windows Product Key Hash: 2Ma2RHG0GoUld9IO5C0mE+Htx0M=
    Windows Product ID: 78430-099-8418016-70717
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.5744.2.00010100.0.0.001
    ID: cbe14b28-57dd-4131-a421-8ef0fd61cec8
    Is Admin: No
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 5744.vista_rtm_edw.061003-1945
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>cbe14b28-57dd-4131-a421-8ef0fd61cec8</UGUID><Version>1.7.0012.0</Version><OS>6.0.5744.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-GCDJR</PKey><PID>78430-099-8418016-70717</PID><PIDType>5</PIDType><SID>S-1-5-21-4232883979-4013784786-3542691151</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP PAVILION DV8000 EP407UA#ABA    </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.41</Version><SMBIOSVersion major="2" minor="31"/><Date>20060413000000.000000+000</Date></BIOS><HWID>26323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>      <Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>700FFEE4E52D70A</Val><Hash>v9xlME4zKM5Du7os5K3S1q1D5rU=</Hash><Pid>81605-901-9604011-65010</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 


    Saturday, February 24, 2007 7:28 AM
  • Hello

     I am having the same exact problem !! My Vista has been activated and working fine for over a yr and after using this site http://support.microsoft.com/default.aspx/gp/mats/?ln=en-us#tab0 WINDOWS FIX IT?? to find a driver and solve the mystery of other problems ect. Suddenly My windows is no longer activated. It tried to activate itself just now and i recieved this error message 0x8007000D. It says to use phone activation to resolve the problem but I dont know of any phone #?? and cannot find one either.

     
    Thursday, January 7, 2010 2:49 AM