Answered by:
Windows 7 Pro de-activated.

Question
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My legit, genuine copy of Win7 Pro deactivated today without any warning (no previous pop-ups saying "Trials about to end" or anything. I was previously running Win7 HP trial and then upgraded to Win7 Pro.
My copy/paste of Microsoft Genuine Advantage Diagnostic Tool is:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-8CBGH-JFFTH-H6XWP
Windows Product Key Hash: Pr5Cv8PGcLnLXC7MBQVGvyHcOzg=
Windows Product ID: 00371-153-6498985-85971
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {B69657CB-2836-4D39-8C59-AB6356E1032C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Ultimate 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070005]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070005]
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B69657CB-2836-4D39-8C59-AB6356E1032C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-H6XWP</PKey><PID>00371-153-6498985-85971</PID><PIDType>5</PIDType><SID>S-1-5-21-2802383097-2324360123-3354458518</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.00</Version><SMBIOSVersion major="2" minor="6"/><Date>20110913000000.000000+000</Date></BIOS><HWID>FE373507018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>2FA1C7D9895778</Val><Hash>7wHSIS74HqZn6r7SsE3zA6djeHw=</Hash><Pid>81608-956-6130936-65317</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: OgAAAAIABAABAAEAAAADAAAAAwABAAEAln0mUXcWwhbACBpIVPIQM2L6bAxiPeiC/yL2nKzAd1IUDw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
AAFT ALASKA OEMAAFT
SSDT AMD POWERNOW
Thanks for any help,
Colin
Monday, February 27, 2012 2:27 AM
Answers
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Microsoft does not sell a product key for Windows 7 Professional that has an unlimited number of activations. In fact all retail Windows 7 Professional product keys allow only one activation. Your wife has misunderstood the terms of the license. A Windows 7 Professional dvd can be used to install Windows as many times as needed but you need a separate, different product key for each installation of Windows. The license is not in the dvds, it is in the product keys.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
- Edited by CbarnhorstEditor Tuesday, February 28, 2012 4:49 AM
- Marked as answer by Carey FrischMVP, Moderator Tuesday, February 28, 2012 10:17 PM
Tuesday, February 28, 2012 4:47 AMAnswerer -
You now need to activate. The 30-day grace period has expired. Click Start and type "slui 3" and hit Enter.
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
- Marked as answer by weinsteinbros Wednesday, February 29, 2012 5:41 AM
Tuesday, February 28, 2012 6:05 AMAnswerer
All replies
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"weinsteinbros" wrote in message news:602671cc-1a8e-4d45-bb30-5d7701d01ff8...
My legit, genuine copy of Win7 Pro deactivated today without any warning (no previous pop-ups saying "Trials about to end" or anything. I was previously running Win7 HP trial and then upgraded to Win7 Pro.
My copy/paste of Microsoft Genuine Advantage Diagnostic Tool is:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-8CBGH-JFFTH-H6XWP
Windows Product Key Hash: Pr5Cv8PGcLnLXC7MBQVGvyHcOzg=
Windows Product ID: 00371-153-6498985-85971
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070005]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070005]
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B69657CB-2836-4D39-8C59-AB6356E1032C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-H6XWP</PKey><PID>00371-153-6498985-85971</PID><PIDType>5</PIDType><SID>S-1-5-21-2802383097-2324360123-3354458518</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.00</Version><SMBIOSVersion major="2" minor="6"/><Date>20110913000000.000000+000</Date></BIOS
Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Thanks for any help,
Colin
You have a number of problems – one of which may be fairly simple to solve, the others not so easy.I suspect, however that all are related to the use (knowingly or otherwise) of a hacker’s Loader program (Activation Exploit) to bypass proper activation, or the use a a program such as WATRemover to do the same.You need to download and run WATFix – from http://www.datafilehost.com/download-51f6132b.htmlNOTE that it may trigger a virus alert, but that the file is safe.Extract the download to your desktop, then run the extracted file.Once complete, run another MGADiag report.We may then be able to see the wood for the trees.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Tuesday, February 28, 2012 12:34 AM
- Unproposed as answer by Carey FrischMVP, Moderator Tuesday, February 28, 2012 10:16 PM
Monday, February 27, 2012 8:41 AMModerator -
Alright, ran it and this is the new MGADiag:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-8CBGH-JFFTH-H6XWP
Windows Product Key Hash: Pr5Cv8PGcLnLXC7MBQVGvyHcOzg=
Windows Product ID: 00371-153-6498985-85971
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {B69657CB-2836-4D39-8C59-AB6356E1032C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Ultimate 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B69657CB-2836-4D39-8C59-AB6356E1032C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-H6XWP</PKey><PID>00371-153-6498985-85971</PID><PIDType>5</PIDType><SID>S-1-5-21-2802383097-2324360123-3354458518</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.00</Version><SMBIOSVersion major="2" minor="6"/><Date>20110913000000.000000+000</Date></BIOS><HWID>FE373507018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>2FA1C7D9895778</Val><Hash>7wHSIS74HqZn6r7SsE3zA6djeHw=</Hash><Pid>81608-956-6130936-65317</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-153-649898-01-1033-7601.0000-0222012
Installation ID: 014284416315829070418226569075412333507192127326654295
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: H6XWP
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 2/27/2012 6:32:41 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: OgAAAAIABAABAAEAAAADAAAAAwABAAEAln0mUXcWwhbACBpIVPIQM2L6bAxiPeiC/yL2nKzAd1IUDw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
AAFT ALASKA OEMAAFT
SSDT AMD POWERNOW
I assure you my Windows copy is genuine, for my mother, brother, younger brother and my old laptop (just built a gaming PC) and this hasn't happened on any of them. My mother bought a Windows 7 Pro unlimited download edition or something through her college which is how we all got it. I can re-certify it if I need to, but I want to know how to prevent it from happening again.EDIT: you mentioned a hackers program or something? Im not sure what that means, for I am 14, but I didn't do anything. After my friend put my PC together he put the trial of Win7 HP on it, which I then upgraded to Win7 Pro, so I didn't hack or bypass anything (knowingly atleast, you did say otherwise.)
And also, thank you for your help- Edited by weinsteinbros Tuesday, February 28, 2012 1:38 AM
Tuesday, February 28, 2012 1:35 AM -
My mother bought a Windows 7 Pro unlimited download edition or something through her college which is how we all got it.
What do you mean by "we all got it"? Did she get seperate product keys for each of you or just one that you have all shared?
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
Tuesday, February 28, 2012 3:16 AMAnswerer -
She bought a legit Win7 Pro cd that can be used infinitely (the key never is used up). She has been running this for a year and a half or so, my brother for about the same my younger brother for about 4 months and me for about 3. We all used the same, legit, bought from Microsoft key. It has unlimited uses.Tuesday, February 28, 2012 4:34 AM
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Microsoft does not sell a product key for Windows 7 Professional that has an unlimited number of activations. In fact all retail Windows 7 Professional product keys allow only one activation. Your wife has misunderstood the terms of the license. A Windows 7 Professional dvd can be used to install Windows as many times as needed but you need a separate, different product key for each installation of Windows. The license is not in the dvds, it is in the product keys.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
- Edited by CbarnhorstEditor Tuesday, February 28, 2012 4:49 AM
- Marked as answer by Carey FrischMVP, Moderator Tuesday, February 28, 2012 10:17 PM
Tuesday, February 28, 2012 4:47 AMAnswerer -
Did she get seperate product keys for each of you or just one that you have all shared?
Tuesday, February 28, 2012 4:47 AM -
I believe it was a special edition for college students (she went back to college a few years back). It must work for multiple computers for I personally installed it on my own computer and my little brothers, and my old laptop. None of these have deactivated, till yesterday, when mine did.
Excuse me if Im wrong, but Im nearly 100% sure this is true. We are not a poor family and have no reason to get a fake version of Windows, and I believe what Im saying is true.
And for these downloads I used the same product key. For my mom, my brother and my two computers that I used it on. And this is the only computer that devalidated.
But, can we remain on topic, please, and can you inform me on the status of my Win7, valid or not. If its invalid I'll ask my mom to buy another, no problem. I just need to know, please.- Edited by weinsteinbros Tuesday, February 28, 2012 5:07 AM
Tuesday, February 28, 2012 4:54 AM -
There is no college program that provides one product key for Windows 7 Professional that is good for activation on more than one computer. Think about the implications of an "infinite number of activations." Such a key would quickly become a "universal key" and Microsoft would be out of business.
Each installation of Windows 7 Professional requires its own product key. It is likely that recent enhancements to Windows Activation Technology has closed a flaw that should have detected multiple activations already. Please have your wife contact her college for further information about the product she purchased.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
- Edited by CbarnhorstEditor Tuesday, February 28, 2012 5:09 AM
Tuesday, February 28, 2012 5:06 AMAnswerer -
I'll ask her to do that.in the mean time I'll get a new Windows.however, can you read the fancy diagnostic tool and tell me if it really is legit? I wouldn't post on a Microsoft forum if I knew it was fake, but I wanna see if it is by the way, this is the same guy on his phone, I just forgot my info...Tuesday, February 28, 2012 5:22 AM
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I'll ask her to do that.in the mean time I'll get a new Windows.however, can you read the fancy diagnostic tool and tell me if it really is legit? I wouldn't post on a Microsoft forum if I knew it was fake, but I wanna see if it is by the way, this is the same guy on his phone, I just forgot my info... And my name is Colin too!Tuesday, February 28, 2012 5:24 AM
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You now need to activate. The 30-day grace period has expired. Click Start and type "slui 3" and hit Enter.
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
- Marked as answer by weinsteinbros Wednesday, February 29, 2012 5:41 AM
Tuesday, February 28, 2012 6:05 AMAnswerer -
I have been using this Windows since around cyber monday, when I bought the parts and put them together. Thats why I'm confused. I understand thats what your reading, but honestly I have been using it for more. However, thanks, Ill do thatWednesday, February 29, 2012 3:10 AM
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A single license for Windows 7 permits just one (1) installation and activation per computer. If you use the same license on multiple computers, it violates the Software Licensing Agreemnet and will be flagged as "non-genuine".
Carey Frisch
- Edited by Carey FrischMVP, Moderator Wednesday, February 29, 2012 3:24 AM
Wednesday, February 29, 2012 3:22 AMModerator -
Alright, Thanks, Ill buy another oneWednesday, February 29, 2012 5:41 AM