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purchased copy from store but validation denied RRS feed

  • Question

  • i purchased a copy of microsoft office home and student 2007 from frys. i'm getting a message about it being a possible counterfeit yet when i type in my product code, it will not validate it.  what can i do to resolve this issue?
    Tuesday, August 25, 2009 11:16 PM

Answers

  • No reply from user.

    Closing thread as answered

    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, September 22, 2009 6:07 PM
    Tuesday, September 22, 2009 6:07 PM

All replies

  • In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.

    Carey Frisch
    Tuesday, August 25, 2009 11:20 PM
  • No reply from user.

    Closing thread as answered

    Darin MS
    • Marked as answer by Darin Smith MS Tuesday, September 22, 2009 6:07 PM
    Tuesday, September 22, 2009 6:07 PM