My org has a CRM Online and a Exchange Online. I have configured the Email Router to track support emails and that is fine.
I am writing a Managed Solution in another CRM Online (DEV) which provides the usual onmicrosoft.com email addresses.
What I would like is to be able to test my solution by wiring up a Mail Box on Exchange Online so that I can email
support-test@mydomain.com and have it track into CRM and kick off all the lovely Case Workflows I have written.
I have configured the DEV CRM in the router and it returns my user when I "Load Data". However hen I Test Access I get the error:
Incoming Status: Failure - The specified object was not found in the store. Verify that the specified user credentials have Receive permission on the target mailbox. Error: ErrorItemNotFound
What is the best way to resolve this issue? Do I modify Exchange Online or can I modify DEV CRM.