Answered by:
window all of a sudden is not geniun !

Question
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after using window for several weeks all of a sudden I got a message that it was not genuin! this did not resolve dispite putting the key in again!
this is a copy of the report.. can you help?
I am using a MacBookPro with paralles, but it was working fine for 2-3 months!
tks
loay
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-94PMQ-9JDB8-JJTDH
Windows Product Key Hash: 4B2NjCB1+OZueFZhhUGuzUC4H6g=
Windows Product ID: 00359-113-0688526-85050
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {0B639583-35D1-4DB8-881C-E800C3300E51}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0B639583-35D1-4DB8-881C-E800C3300E51}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-JJTDH</PKey><PID>00359-113-0688526-85050</PID><PIDType>5</PIDType><SID>S-1-5-21-2535135524-1997485255-829394916</SID><SYSTEM><Manufacturer>Parallels Software International Inc.</Manufacturer><Model>Parallels Virtual Platform</Model></SYSTEM><BIOS><Manufacturer>Parallels Software International Inc.</Manufacturer><Version>5.0.9344.558821</Version><SMBIOSVersion major="2" minor="3"/><Date>20071026000000.000000+000</Date></BIOS><HWID>46B83607018400E8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Europe Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-113-068852-00-1033-7600.0000-2522010
Installation ID: 020752500454339340263186697506225960332533965031541194
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: JJTDH
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 9/9/2010 3:02:36 AMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:9:2010 02:47
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LAAAAAEAAgABAAEAAAABAAAAAQABAAEAnJ+UDgwSWP6OqfQ9BoWkqbydyhI=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PRLS PRLS_OEM
FACP PRLS PRLS_OEMThursday, September 9, 2010 12:12 AM
Answers
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If you have problems activating online then activate by phone. To add to Carey's response, if you installed windows from an upgrade disk you must install it as an upgrade from within windows, if you attempt to install windows as a clean install, booting from the dvd with an upgrade key it will fail, often people skip the key input, continue the installation and then the upgrade key will not work.
If this is an upgrade key that was installed booting from the DVD you will need to reinstall a qualifying OS and then install over the qualifying OS. Or, if this was a full, version key (OEM or Retail) that will not activate online then activate by phone.
Activate by phone
1. Type "slui 4" in the start menu search box, hit enter
2. Select country or region
3. Dial the number, DO NOT select any menu options, just wait and a person will pick up.
4. activate by phone.
- Proposed as answer by Darin Smith MS Thursday, September 9, 2010 7:32 PM
- Marked as answer by Darin Smith MS Friday, September 10, 2010 8:19 PM
Thursday, September 9, 2010 1:50 PM
All replies
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Your MGA Report indicates that your installed copy of Windows 7 Home Premium has not been activated. You need to enter a genuine Windows 7 Home Premium "Full Version" product key and then activate.
Carey FrischThursday, September 9, 2010 2:18 AMModerator -
If you have problems activating online then activate by phone. To add to Carey's response, if you installed windows from an upgrade disk you must install it as an upgrade from within windows, if you attempt to install windows as a clean install, booting from the dvd with an upgrade key it will fail, often people skip the key input, continue the installation and then the upgrade key will not work.
If this is an upgrade key that was installed booting from the DVD you will need to reinstall a qualifying OS and then install over the qualifying OS. Or, if this was a full, version key (OEM or Retail) that will not activate online then activate by phone.
Activate by phone
1. Type "slui 4" in the start menu search box, hit enter
2. Select country or region
3. Dial the number, DO NOT select any menu options, just wait and a person will pick up.
4. activate by phone.
- Proposed as answer by Darin Smith MS Thursday, September 9, 2010 7:32 PM
- Marked as answer by Darin Smith MS Friday, September 10, 2010 8:19 PM
Thursday, September 9, 2010 1:50 PM