none
Windows Activation

    Question

  • I have Windows Vista. Recently a window popped up on startup that says I need to reinstall windows. It goes on to say that an unauthorized change was made to windows and it must be reinstalled. If I had the discs, they have long since been misplaced. Is there any other way to reactivate windows?

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6

    Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=

    Windows Product ID: 89578-OEM-7332157-00141

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6002.2.00010300.2.0.003

    ID: {6F8EB006-C5F9-403A-9A28-CA47AB8037EC}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.7.59.1

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6002.vistasp2_gdr.100608-0458

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: 6.0.6001.18000

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 102

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Brad Crites\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\ktmw32.dll[Hr = 0x800b0003]

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{6F8EB006-C5F9-403A-9A28-CA47AB8037EC}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DR9M6</PKey><PID>89578-OEM-7332157-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-664623587-4177381284-1223075053</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>GT5628</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>DPP3510J.15A.0298.2007.1213.1844</Version><SMBIOSVersion major="2" minor="4"/><Date>20071213000000.000000+000</Date></BIOS><HWID>29313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.0.6002.18005

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    HWID Hash Current: MAAAAAEAAAABAAEAAwABAAAAAgABAAEAeqgmi9h7rJKQYjq83Cjy9MBrZLGsVswx

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC GATEWA SYSTEM  

      FACP GATEWA SYSTEM  

      MCFG GATEWA SYSTEM  

      WDDT GATEWA SYSTEM  

      ASF! GATEWA SYSTEM  

      SLIC GATEWA SYSTEM  

      SSDT GATEWA CpuPm

      SSDT GATEWA CpuPm

      SSDT GATEWA CpuPm

      SSDT GATEWA CpuPm

      SSDT GATEWA CpuPm

      SSDT GATEWA CpuPm

      SSDT GATEWA CpuPm

      SSDT GATEWA CpuPm

      SSDT GATEWA CpuPm

     

     

    Monday, July 25, 2011 11:25 PM

Answers

  • "DrBrad" wrote in message news:a2da4cf2-ce05-4d70-8ca6-bf651edd4584...

    Type: 20 win32_share_process

    State: 4 running

             <stoppable, not_pausable, accepts_shutdown>

    win32_exit_code: 0 <0x0>

    service_exit_code: 0 <0x0>

    checkpoint: 0x0

    wait_hint: 0x0

    PID: 1056

    flags: 

     


    That looks normal - must be something else :(
    You should be able to rename the folder in Safe Mode - and it should be rebuilt when booting back to normal mode. Try that and see what happens.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, July 31, 2011 10:20 AM
    Moderator

All replies

  • "DrBrad" wrote in message news:6051f9f7-9383-4bca-b8d1-67967bba15c7...

    I have Windows Vista. Recently a window popped up on startup that says I need to reinstall windows. It goes on to say that an unauthorized change was made to windows and it must be reinstalled. If I had the discs, they have long since been misplaced. Is there any other way to reactivate windows?

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6

    Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=

    Windows Product ID: 89578-OEM-7332157-00141

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6002.2.00010300.2.0.003

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\ktmw32.dll[Hr = 0x800b0003]


    The problem is caused by the file mismatch highlighted above - have you recently made any changes to the system?
     
    First try a System Restore back to  about three days prior to the problem appearing - then reboot and run MGADiag again and see if that's fixed it.
    If not then try a CHKDSK, followed by an SFC, as follows.
     
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK   C:   /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!
     
    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC
     
    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search  box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
     - the Elevated Command Prompt window should pop up
    At the Command prompt, type
     
    SFC   /SCANNOW
     
    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.
     
    run another MGADiag report, and post the results.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, July 25, 2011 11:33 PM
    Moderator
  • I ran the chkdsk. It took forever, so I left it on overnight. When I woke up, it had rebooted and I logged on. I tried to run the sfc, but it only pauses for a few moments before it says, "Windows resource protection could not start the repair service." Should I continue on to run the mgadiag? And honestly, I forgot how to run that report, so if you could please refresh my memory. Thanks!
    Wednesday, July 27, 2011 2:02 AM
  • "DrBrad" wrote in message news:e944fc05-ffdc-4611-8492-2c839ec1966d...
    I ran the chkdsk. It took forever, so I left it on overnight. When I woke up, it had rebooted and I logged on. I tried to run the sfc, but it only pauses for a few moments before it says, "Windows resource protection could not start the repair service." Should I continue on to run the mgadiag? And honestly, I forgot how to run that report, so if you could please refresh my memory. Thanks!

    This happens if the TrustedInstaller (Windows Modules Installer) service is disabled. Use these steps to reset the service startup type.

    1. Click Start, type Services.msc

    2. Double-click Windows Modules Installer

    3. Set its Startup type to Manual

    4. Click OK.


    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, July 28, 2011 12:18 PM
    Moderator
  • I set the windows module to manual. I tried running the sfc again, but it said that the system repair is pending which requires a reboot to complete.  Restart Windows and run sfc again. I did that and it paused for a moment before saying that Windows Resource Protection could not start the repair service. 

    I also now have a window that pops up. It says that the Windows module installer has stopped working. It gives two options. First it recommends to check online for a solution. The second option is to close. If you click on either one,  the window will close for a moment before popping up again as if nothing happened. Any ideas? Thanks.

    Friday, July 29, 2011 12:19 AM
  • "DrBrad" wrote in message news:c7574c54-c856-4068-b8a5-f7b108ac95a2...

    I set the windows module to manual. I tried running the sfc again, but it said that the system repair is pending which requires a reboot to complete.  Restart Windows and run sfc again. I did that and it paused for a moment before saying that Windows Resource Protection could not start the repair service. 

    I also now have a window that pops up. It says that the Windows module installer has stopped working. It gives two options. First it recommends to check online for a solution. The second option is to close. If you click on either one,  the window will close for a moment before popping up again as if nothing happened. Any ideas? Thanks.


     * Click on Start, Run and type the following command in the open box and click OK

    services.msc

    * Find the Automatic Updates service and double-click on it.
    * Click on the Log On Tab and make sure the "Local System Account" is selected as the logon account and the box for "allow service to interact with desktop" is UNCHECKED.
    * Under the Hardware Profile section in the Log On Tab, make sure the service is enabled.
    * On the General Tab, the Startup Type should be Automatic, if not, drop the box down and select Automatic.
    * Under "Service Status" on the General tab, the service should be Started, click the Start button enable it.
    * Repeat the steps above for the service "Background Intelligent Transfer Service (BITS)"

    Re-Register Windows Update DLLs

    * Click on Start, Run, and type CMD and click ok
    * In the black command window type the following command and press Enter

    REGSVR32 WUAPI.DLL

    * Wait until you receive the "DllRegisterServer in WUAPI.DLL succeeded" message and click OK
    * Repeat the last two steps above for each of the following commands (I know you already did but please repeat again after above)

    REGSVR32 ATL.DLL
    REGSVR32 WUCLTUI.DLL
    REGSVR32 WUPS.DLL
    REGSVR32 WUPS2.DLL

    Remove Corrupted Windows Update Files

    * At the command prompt, type the following command and press Enter

    net stop WuAuServ
    * Still at the command prompt,

    type cd %windir% and press Enter
    * In the opened folder, type the following command and press Enter to rename the SoftwareDistribution Folder

    ren SoftwareDistribution SD_OLD
    * Restart the Windows Update Service by typing the following at the command prompt

    net start WuAuServ

    * type Exit and Press Enter to close the command prompt

    Reboot Windows

    See if that helps

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, July 29, 2011 12:34 AM
    Moderator
  •  "Background Intelligent Transfer Service (BITS)" is configured correctly, but I don't have a Automatic Updates service to double click on.
    Friday, July 29, 2011 12:43 AM
  • "DrBrad" wrote in message news:c7574c54-c856-4068-b8a5-f7b108ac95a2...

    I set the windows module to manual. I tried running the sfc again, but it said that the system repair is pending which requires a reboot to complete.  Restart Windows and run sfc again. I did that and it paused for a moment before saying that Windows Resource Protection could not start the repair service. 

    I also now have a window that pops up. It says that the Windows module installer has stopped working. It gives two options. First it recommends to check online for a solution. The second option is to close. If you click on either one,  the window will close for a moment before popping up again as if nothing happened. Any ideas? Thanks.

    Sorry - wrong OS... look at Windows Update service - it should be set to Automatic (delayed start)
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, July 29, 2011 12:55 AM
    Moderator
  • The regsvr32 wucltui.dll failed to load. The others did so successfully.
    Friday, July 29, 2011 1:03 AM
  • "DrBrad" wrote in message news:12879871-c697-4e25-956d-469843f12921...
    The regsvr32 wucltui.dll failed to load. The others did so successfully.

    OK, that one's a hangover from XP as well - any change in response?
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, July 29, 2011 2:13 AM
    Moderator
  • Well I tried running the stopWuAuServ. It said that it was stopping the Windows update service. After a few moments, it said that it could not be stopped. I tried the next step of changing the directory name. It said that access is denied. I am again at a loss of what to do.
    Friday, July 29, 2011 2:25 AM
  • "DrBrad" wrote in message news:65242b74-42d3-4a80-8b95-03e8f1bfda32...
    Well I tried running the stopWuAuServ. It said that it was stopping the Windows update service. After a few moments, it said that it could not be stopped. I tried the next step of changing the directory name. It said that access is denied. I am again at a loss of what to do.

    Strange - please run the following command in an Elevated Command prompt
    SC QUERYEX WUAUSERV
     
    report back the results
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, July 29, 2011 4:17 AM
    Moderator
  • Type: 20 win32_share_process

    State: 4 running

             <stoppable, not_pausable, accepts_shutdown>

    win32_exit_code: 0 <0x0>

    service_exit_code: 0 <0x0>

    checkpoint: 0x0

    wait_hint: 0x0

    PID: 1056

    flags: 

     

    Saturday, July 30, 2011 9:04 PM
  • "DrBrad" wrote in message news:a2da4cf2-ce05-4d70-8ca6-bf651edd4584...

    Type: 20 win32_share_process

    State: 4 running

             <stoppable, not_pausable, accepts_shutdown>

    win32_exit_code: 0 <0x0>

    service_exit_code: 0 <0x0>

    checkpoint: 0x0

    wait_hint: 0x0

    PID: 1056

    flags: 

     


    That looks normal - must be something else :(
    You should be able to rename the folder in Safe Mode - and it should be rebuilt when booting back to normal mode. Try that and see what happens.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, July 31, 2011 10:20 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, August 4, 2011 9:47 PM