Subscription RRS feed

  • Question

  • My live one care says my subscription has expired, however Quest says its included and is up to date. Still cant activate service

    Monday, March 31, 2008 12:46 AM



    If your subscription to OneCare shows expired in OneCare

    • Check your PC date and time.
    • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About...

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support which is provided by Qwest in your case.


    Monday, March 31, 2008 1:35 PM