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Dollar - Rupee Mix Up in generating reports using Out-Of-The-Box report generator in CRM Online 2011 RRS feed

  • Question

  • When signing up for CRM online we had specifically selected US Dollar as our Base currency. However when generating reports using the Out-Of-The-Box report generator: the reports are showing a mix of Indian Rupees and Dollar currency??? (the bar charts in report show currency as Rupees???) In Dashboard all denominations are shown in US Dollar.

    In entire CRM we have never used any currency other than US dollars.

    Please can someone point out a solution. This is very urgent!!!

    Sunday, December 25, 2011 2:38 PM

Answers

  • This is fixed. Under Administration =>System Settings=>Formats changed setting to United States and it worked.
    • Marked as answer by S Ballani Monday, December 26, 2011 3:26 AM
    Monday, December 26, 2011 3:26 AM

All replies

  • Thanks Shai. I follow the same link:https://rc.crm.dynamics.com/rc/2011/en-us/online/5.0/help/source_sf_setup_activity_feeds.htm still i am getting those error's specified on above thread.
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    • Edited by mnhj gjyffg Sunday, December 25, 2011 3:46 PM
    Sunday, December 25, 2011 3:46 PM
  • This is fixed. Under Administration =>System Settings=>Formats changed setting to United States and it worked.
    • Marked as answer by S Ballani Monday, December 26, 2011 3:26 AM
    Monday, December 26, 2011 3:26 AM