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Validation Blocked RRS feed

  • Question

  • THER IS A DISCREPANCY HERE. THE ORIGINAL WINDOWS HARD DRIVE FOR THIS COMPUTER IS NON EXISTANT. I HAVE BUILT THIS COMPUTER FROM A  COMPANIES SCRAP THE DRIVES INSTALLED ARE NEW THE PROCESSOR IS NOT ORIGINAL THE MEMORY IS NOT ORIGINALTHE POWERPACK IS UPGRADED SO IS THE COOLING SYSTEMT HE DVD ROM IS NOT FROM THE OLD COMPUTER AND NEITHER IS THE CD ROM. THE COPY OF WINDOWS COMES OFF THE ORIGIONAL DRIVE  AND WAS TRANSFERED WITH THE GENERATING KEY AS DIPLAYED TO YOU, THE MAIN REASON THE KEY WAS BLOCKED BY IT WAS THAT THIS COMPANY HAD COMPUTERS STOLEN, BUT THE SCRAP WAS SOLD TO ME AND I HAVE REBUILT THESE FOR CHARITY, AND GIVEN THEM TO NEEDY SCHOOLS BUT ONLY WITH A LEGAL WINDOWS 98 VERSION. THESE WERE FOR CHILDREN WITH LEARNING DISABILITIES . THE ONLY COPY OF THE VERSION OF XP THAT IS RUNNING IS THIS ONE OUT OF THE OLD COMPANY BATCH. IT DOES NOT MAKE ANY LOGICAL SENSE TO ME THAT AFTER PRIOR APPROVALS OF THIS VERSION AFTER THREE YEARS IT IS NOW BLOCKED REGARDS BAZIL
    • Split by RickImAPC Monday, September 15, 2008 7:09 PM New Post
    • Changed type RickImAPC Monday, September 15, 2008 7:12 PM New Post Question
    Monday, September 15, 2008 6:36 PM

Answers

  • BAZPINN,

    In order to receive the best support, we request all users to initially run the Microsoft Genuine Advantage Diagnostic Tool.  This will try and identify the individual issue you may be experiencing.  Please provide a brief synopsis describing your customer scenario, including any dialogue, error messages, or codes. These can be found in the lower left hand corner of most Genuine Advantage Web pages when an error is encountered.

    By clicking the link below, you will download the Microsoft Genuine Advantage Diagnostic Tool.  Then click the Run button. Then click the Run button again. Then click the Continue button to perform the diagnostic. The Windows tab should show, click the Copy button to paste your report to the clipboard.  Then paste the report into a New Post on this Forum by adding a post in it and pressing Ctrl V (to paste the text). Clicking the OK button will clear the Diagnostic window. Here is the download link:

    http://go.microsoft.com/fwlink/?linkid=52012

    Step 2: Tell us about the Certificate of Authenticity (COA) for your copy of Windows.

    1. What edition/version of Windows XP is titled? Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. Please provide the customer scenario you are experiencing.

    5. DO NOT post the Product Key.

    Not sure what to look for, see this page to reference your COA:

    http://www.microsoft.com/resources/howtotell/en/coa.mspx

    NOTE: The data collected with the Microsoft Genuine Advantage Diagnostic Tool does NOT contain any information that can personally identify you. The information can be fully reviewed, by you, before being posted.

    Thank you for your participation here on the Windows Genuine Advantage (WGA) program forums. We look forward to working with you.

    Rick, MS

    • Marked as answer by RickImAPC Monday, September 22, 2008 3:36 PM
    Monday, September 15, 2008 7:14 PM