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Can't Remove\Reinstall the App from Windows Store RRS feed

  • Question

  • Hi there,

    we have faced with an issue during development. The application was installed from Windows Store and later has been removed from the phone.

    But, when we were trying to install it back, it says that there App is already installed Store

    The application is located in the "Installed apps" section. When you uninstall an application, an error of 0x8000000e appear Error

    OS Build: 10.0.15063.414

    Model: Microsoft Lumia 950 XL Dual SIM

    Please advice!

    Thanks,

    Alex



    Friday, July 7, 2017 3:17 PM

All replies

  • If you activate the Device Portal on the phone, can you see the app in the Installed Apps list through your browser and are you then able to click remove there, or also through the Device Portal, upload the app package manually and see if the phone overwrites it and enables you to then remove it.  I had this issue myself previously and was able to fix it by doing this.

    Regards,

    Stu

    Saturday, July 8, 2017 7:07 PM
  • Hello Alex Strelnytskyi,

    Welcome to the Developing Universal Windows apps forum! Please utilize tagging when posting to this forum, thanks!

    Here is the forum for Developing Universal Windows apps, and we are focusing on developing universal windows apps issue. Your issue is not in our scope. Thanks for your understanding.

    Best regards,

    Breeze


    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    • Edited by Breeze Liu Friday, July 14, 2017 9:49 AM
    Thursday, July 13, 2017 7:31 AM