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Validation needed RRS feed

  • Question

  • K i'm not really good at computers. I'm at work and I'm trying to put windows media player on my computer so i can leave a copy of my cds here so if somthing happends to them I can just recopy. but it keeps saying it cant validat it and i have no idea what to do
    Monday, March 19, 2007 6:00 PM

Answers

  • Hi Jenn,

    In order to recieve the best support, we request all users initially run the Genuine Diagnostics tool to try and identify the issue you may be having.

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.

    Step 2 is tell us about the COA. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.

    Thank you,
    Darin Smith
    WGA Forum Program Manager

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    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
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    Monday, March 19, 2007 9:16 PM