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Tooltip shows empty

    Question

  • When I check Transact-SQL forum's tooltip in Google Chrome by hovering my mouse over the forum's name it comes as little empty box.

    For every expert, there is an equal and opposite expert. - Becker's Law


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    Friday, July 19, 2013 4:22 PM
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Answers

  • I have seen this behavior occasionally in a Forums test environment when a build is being deployed or something similarly disruptive is happening.  I have never seen it in production though.  If you find a reproducible case, please post it.

    The tooltip contents are retrieved asynchronously.  Presumably if the background call to get the contents responded slowly or encountered an error that could cause the tooltip contents to not display.

    Sunday, July 21, 2013 5:40 AM

All replies

  • I can't reproduce this.  Do you have more precise repro steps?
    Friday, July 19, 2013 5:17 PM
  • I was reproducing this consistently earlier today but not anymore (as soon as I posted that message the problem corrected itself).

    For every expert, there is an equal and opposite expert. - Becker's Law


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    Friday, July 19, 2013 6:15 PM
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  • I think I've seen it before, though, where you mouse over the forum name and the forumDetailTip box is wide, but only a couple of white pixels high.  I, too, have found it to be an ephemeral problem.  If I recall correctly, it resolved after navigation to another page.  So there may be a bug in the javascript.
    Friday, July 19, 2013 6:21 PM
  • I have seen this behavior occasionally in a Forums test environment when a build is being deployed or something similarly disruptive is happening.  I have never seen it in production though.  If you find a reproducible case, please post it.

    The tooltip contents are retrieved asynchronously.  Presumably if the background call to get the contents responded slowly or encountered an error that could cause the tooltip contents to not display.

    Sunday, July 21, 2013 5:40 AM
  • I am now seeing this problem in 'Suggestions and Feedback' forum. I was able to reproduce it twice - both times the tooltip came as narrow white line.

    For every expert, there is an equal and opposite expert. - Becker's Law


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    My TechNet articles

    Sunday, July 21, 2013 9:28 PM
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  • Thanks Naomi.  What I meant by a reproducible case was a set of repro steps (with context information like OS, browser version, forums URL you were viewing, logged in/out if that matters) that another person might be able to use to reproduce the same issue.  It would also be useful to know if a simple CRTL+REFRESH fixes it.

    Sunday, July 21, 2013 10:28 PM
  • I am seeing this problem again now in MSDN & TechNet profile recognition forum. I am using Windows 7 and Google Chrome and I try to describe the series of steps as I recall them.

    From my gmail account I found you replied in my thread in that forum, so I opened that thread from that alert email. After I replied in that thread and finished, I started to look at other threads in that same forum. After I read a few, I noticed this problem - no tooltip.

    Right now I have this link opened http://social.microsoft.com/Forums/en-US/90d24445-2ef7-49ca-923b-1aeabcd27702/wiki-achievements-not-granted and I see no tooltip.


    For every expert, there is an equal and opposite expert. - Becker's Law


    My blog


    My TechNet articles



    Monday, July 22, 2013 2:56 PM
    Moderator
  • I like Chrome, have been using it for several years. BTW, now I constantly reproducing this problem in T-SQL forum again.

    For every expert, there is an equal and opposite expert. - Becker's Law


    My blog


    My TechNet articles

    Monday, July 22, 2013 6:52 PM
    Moderator
  • I use IE9 on Win7. I think I see this, but very briefly. In "My Threads" when I hoover over forum names I see the thin empty box for about 1/2 second before it fills in. It seems to be cached. When I hoover over the same forum name, it is full. When I hoover a different forum name I see the 1/2 second delay. The longest delay I've seen is maybe one second. All forums I've checked seem to behave the same way. When I view a new forum (like T-SQL), the first time I hoover over the name I will experience the slight delay.


    Richard Mueller - MVP Directory Services

    Monday, July 22, 2013 8:20 PM
    Moderator