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Replaced client hard drive, now cannot do backups. RRS feed

  • Question

  • I replaced three small drives on my WHS client with 2 partitions on a large drive and now WHS backups fail and I cannot reconfigure the backups for this client.  The clienet is Windows XP pro.  If I try and run the backup configuration wizard it pops up with error "This computer is not online or Windows Home Server cannot access the computer's hard drive. Please make sure the computer is powered on and connected to your home server."  It doesn't matter if I start the WHS console from the client or a remote desktop to the server.  I assume the problem is because I no longer have I used to have a "F", "I" and "M" drive on the client and now I only have a "F" and "M".  I'm thinking I need to add other drive as "I" so I can then remove it.  Any help will be greatly appreciated.

    Thanks,
    Tom
    Tuesday, October 13, 2009 12:14 AM

Answers

  • I had a similar issue (replaced 1 RAID named 'E' with some larger drives trying to use the same drive letter).  What I did is uninstalled the WHS connector then did a remote connection to the WHS server and removed the machine.  Note that this removes all the WHS Backups.  So be prepared with some other backup or restoration means if you don't have the new RAID set up yet.  I was able to do that as I had copied my data over already (restored it in other words) and didn't need the backups for the short period of a reboot and full backup image again.

    Rebooted both WHS and my machine.

    Reinstalled WHS Connector and worked like a champ.

    I also made sure to do a complete backup again so that I wouldn't be high and dry.
    • Marked as answer by tbar Sunday, October 18, 2009 9:56 PM
    Tuesday, October 13, 2009 7:47 PM

All replies

  • I replaced three small drives on my WHS client with 2 partitions on a large drive and now WHS backups fail and I cannot reconfigure the backups for this client.  The clienet is Windows XP pro.  If I try and run the backup configuration wizard it pops up with error "This computer is not online or Windows Home Server cannot access the computer's hard drive. Please make sure the computer is powered on and connected to your home server."  It doesn't matter if I start the WHS console from the client or a remote desktop to the server.  I assume the problem is because I no longer have I used to have a "F", "I" and "M" drive on the client and now I only have a "F" and "M".  I'm thinking I need to add other drive as "I" so I can then remove it.  Any help will be greatly appreciated.

    Thanks,
    Tom
    Ideally, you should reconnect the original I drive and reconfigure your backups with it attached, then disconnect it again.  If, however, that drive isn't available, you might be able to trick it by creating a new I drive.  I've never tried that so I don't know if it will work or not.  If it doesn't work, your only option left would be to delete that client from the backup database (which would remove all backups of that client), then start over with a new backup set for that client.
    Tuesday, October 13, 2009 12:34 AM
    Moderator
  • I had a similar issue (replaced 1 RAID named 'E' with some larger drives trying to use the same drive letter).  What I did is uninstalled the WHS connector then did a remote connection to the WHS server and removed the machine.  Note that this removes all the WHS Backups.  So be prepared with some other backup or restoration means if you don't have the new RAID set up yet.  I was able to do that as I had copied my data over already (restored it in other words) and didn't need the backups for the short period of a reboot and full backup image again.

    Rebooted both WHS and my machine.

    Reinstalled WHS Connector and worked like a champ.

    I also made sure to do a complete backup again so that I wouldn't be high and dry.
    • Marked as answer by tbar Sunday, October 18, 2009 9:56 PM
    Tuesday, October 13, 2009 7:47 PM
  • I had a similar issue (replaced 1 RAID named 'E' with some larger drives trying to use the same drive letter).  What I did is uninstalled the WHS connector then did a remote connection to the WHS server and removed the machine.  Note that this removes all the WHS Backups.  So be prepared with some other backup or restoration means if you don't have the new RAID set up yet.  I was able to do that as I had copied my data over already (restored it in other words) and didn't need the backups for the short period of a reboot and full backup image again.

    Rebooted both WHS and my machine.

    Reinstalled WHS Connector and worked like a champ.

    I also made sure to do a complete backup again so that I wouldn't be high and dry.
    Creating another drive with the same letter didn't work.  I had to remove the computer from WHS (thus deleting all of my backups for that computer) and then uninstall/install the connector software.  Not a very optimal solution.  WHS shouldn't rely on the configuration of the client to do a restore or change what is backed up.  It's not too big a deal for me since I plan on upgrading this computer to Win7 in the next week or so and I'll have to remove it again.
    Sunday, October 18, 2009 10:00 PM
  • Does anyone know how WHS identifies the client? The reason I ask is I was wondering what happens if you just change the name of the client machine when you have this problem. Would WHS then see it as a different machine and recognize the new disk?

    Ok, answered my own question - that does not work. I guess I will have to go down the route described above! Incidentally, I did not replace any physical drives, just did a repartition of the existing one!
    Tuesday, October 27, 2009 3:43 AM