Help With Windows Key Update Tool RRS feed

  • Question

  • i'm having problems with this thing. I recently just formatted my computer and trying to re-update my computer. And i re-entered the same cd-key but the error says that "The new product key you are using to update has been previously used or is already in use." Anybody help?
    Thursday, April 26, 2007 5:32 PM


  • Hello Simore,


    This is expected and By Design behavior for the Product Key Update tool. The Update Tool was intended to switch out a non-genuine key for a genuine key and this should only need to be done one time (per Genuine key). If you subsequently needed to reinstall windows, then the Genuine key should have been used to conduct that install.


    Thank you,

    Darin Smith

    MGA Forum Program Manager


    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.


    Thursday, April 26, 2007 7:23 PM