CRM 2011: is Sales Literature Read Only in Outlook Offline? RRS feed

  • General discussion

  • I am using CRM 2011 , working on outlook Client.
    I go offline in outlook, and then navigate to Sales>Sales Literature and then open an existing sales Literature Record
    I click Competitors in the side navigation bar, and  click 'Add existing competitor' in the ribbon. Is it ok that this functionality ( 'Add existing competitor) is available in Outlook offline? should this button not be greyed out? As far as I know...Sales Literature should be read only in Outlook offline. Please help.
    Wednesday, March 5, 2014 12:21 PM