VLK Blocked (MGA Diagnostic Report included)

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  Hello MT4Win,

   

  Thank you for posting your diagnostic information. Diagnostic results help our team in determining the root cause of your issue.  We are sorry to hear about the problem your currently experiencing. I can see right away what the issue is and why you are not passing validation. Unfortunately, the product key used to install your operating system is a Volume License Key (VLK) that has been blocked per the request of the legal VLK holder.  As a rule, VLK editions of either an Operating System and/or Office should not be sold to individual consumers. Businesses, schools and governments normally use VLK editions for flexibility in installing many computers. Also, Volume Licenses for Windows XP and MS Office are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.

     If you want to keep Windows XP Pro installed on the computer, then your best option is to participate in the Genuine Windows Offer and purchase a WGA Kit. You will be emailed a Product Key that can be used immediately for your currently non- genuine installation of XP Pro, and then about 2-3 weeks later you will receive a genuine Microsoft Windows XP Pro full retail CD and COA, which you can use to do a clean installation (recommended).

  Also please review the Validation Advisor for further guidance at:

  https://www.microsoft.com/genuine/selfhelp/ValidationHelp.aspx

       First, if this comes as a total surprise to you, please visit the retailer where you purchased the computer or operating system and let them know the operating system is a counterfeit copy.  Please print a copy of the diagnostic report so you may show them proof for the VLK status. Request they immediately reimburse you and/or provide a Genuine Copy.

        Windows Genuine Advantage (WGA) is here to help protect YOU, our valued customer. It is important for more people like you to report piracy @ http://www.microsoft.com/piracy/default.mspx  who have become victims. Microsoft legal will follow up on all leads provided.  Submitting piracy reports will assist in stopping unscrupulous business practices.  You may be eligible for free software if you have high quality counterfeit discs as illustrated here:  http://www.microsoft.com/resources/howtotell/content.aspx?displaylang=en&pg=counterfeit

                   Again, we are sorry to hear about your situation. Please be sure to backup or otherwise offload any data from the hard disk because a clean installation/reimaging will destroy all personal user data on the hard drive. Please don't hesitate re-posting if you need further assistance.

   

  Thank you,

   

   

  Stephen Holm, MS

  WGA and OGA Forum Manager

  Wednesday, October 3, 2007 12:06 AM
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  Thanks, Stephen, for your informative reply.
  
  I will definitely be contacting the merchant who sold me the copy with the MGA report. Still, my understanding in this matter is not totally clear. Could you clarify on the following points:
  
  1. In this scenario, who is the legal VLK holder? (I'm assuming that this should be the merchant who sold me the copy.)
  
  2. Is there any other possible reason that you know of when the VLK is requested to be blocked besides the legal VLK holder suspecting piracy or key abuse?
  
  
  Thank you,
  
      -MT
  
  
   
  
  

  Wednesday, October 3, 2007 7:41 PM
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  HEY MT,

   

  I am glad the information was able to shed light to your situation. Also I am sorry to have been the bearer of bad news .  Please contact the merchant regarding your situation. There may have been some weird glitch so maybe they will work with you. Yet if not please submit a piracy report. Piracy Reports are taken serious and are examined.  Let me provide answers to your questions. 

   

   

  1. In this scenario, who is the legal VLK holder? (I'm assuming that this should be the merchant who sold me the copy.)
  I do not have information pertaining to whom is the legal key holder. This would require elevation and am not sure if this information is releasable. 

  
  2. Is there any other possible reason that you know of when the VLK is requested to be blocked besides the legal VLK holder suspecting piracy or key abuse? VLKs are licensed to a company whereas they only have a certain number of computers which to install them. Should the porduct keys exceed what was covered on that companies EULA as well as other things. 
  

   

  Take care follow the guidance I provided in my last post for submitting a priacy report.  Hopefully the information will have you up and running quick.

   

   

  Thank you,

   

  Stephen Holm, MS

  Wednesday, October 3, 2007 8:58 PM