HP XP Pro OEM Fails Activation?? RRS feed

  • Question

  • The harddrive in a HP/Compaq nx9030 died, and I did not create recovery CD's before it happened (gasp!).

    I have XP Pro OEM recovery CD's from Compaq Desktops at work, so I pop the disk in, run setup, and all is good... until I try to activate Windows.  It will not activate.  What am I doing wrong?


    Diagnostic Report (1.5.0723.0):
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Windows Product Key: *****-*****-*****-*****-***** (removed)
    Windows Product Key Hash: fspM6kVcVak4Z+gr2/0GrUvANpM=
    Windows Product ID: 76487-OEM-2252343-63132
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 3aad5408-dd26-4dc5-93d1-9363eb69f6c8
    Is Admin: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.554.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.5.554.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3175-80070002_B4D0AA8B-469-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>3aad5408-dd26-4dc5-93d1-9363eb69f6c8</UGUID><Version>1.5.0723.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-WGTKY</PKey><PID>76487-OEM-2252343-63132</PID><PIDType>3</PIDType><SID>S-1-5-21-1957994488-1383384898-1343024091</SID><SYSTEM><Manufacturer>Hewlett-Packard </Manufacturer><Model>compaq nx9030 (PG526UA#ABA)       </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.04    </Version><SMBIOSVersion major="2" minor="31"/><Date>20040707000000.000000+000</Date></BIOS><HWID>11F83707018400CC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Do I need to use a special HP XP PRO OEM CD?

    My COA says "HP" on it, and its for XP PRO.



    Thursday, December 7, 2006 3:16 AM


  • Fixed.  I found the thread saying all HP OEM keys are phone activate only.  Called it in and all is good.
    Thursday, December 7, 2006 3:46 AM