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victim of software counterfeiting. RRS feed

  • Question

  • hello i am from india , and i own a IBM PC, this is supplied by M/s Wipro. one fine day my computer was collapsed in a virus attack and i lost everything i had in this computer. by the way it is instaled in a governemnt office and i sought help from our own it department. u know they have tricks of thir trade and some person who took the contract for last year formated my pc with a xp disk he had. when i connected this to net. and eventualy to microsoft, i started getting the message that my xp is not authorised. i contacted wipro for a solution and they told only microsoft can resolve it. in a government office no one is going to bear the expense and i am in a dilemma. even though it does not obstruct my work, it nags my mind that i am running something which is not upto date. can u favour me in this matter.

    Thursday, January 10, 2008 3:07 AM

Answers

  • Please follow this simple troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Thursday, January 10, 2008 4:04 AM
    Moderator