Install

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  Try to install onecare directly from the onecare homepage http://onecare.live.com

   

  If it gives you the same error. Contact support.

  How to reach support (FAQ) -

  http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

   

  Monday, September 8, 2008 1:12 AM
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  John Burke14,

   

  Thank you for visiting the OneCare forum for Install and Activation issues.

  You may have installed OneCare from an old CD. 

   

  Please try to install OneCare from  http://onecare.live.com/standard/en-us/default.htm and download the 90 day trial.

  After it is installed, launch OneCare and click on Subscribe. Follow the prompts to the payment page and for the method

  of payment select, "Pre-paid PIN or Token" and enter in the 25 digit product key that came with the CD to activate your subscription.

   

  I hope this helps,

   

  Lori MS

   

   

  Tuesday, September 9, 2008 10:19 PM