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How to run plug-in on send of email RRS feed

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    I am looking to trigger a plug-in on send of an email within Dynamics but can't seem to get it to trigger.

    I have tried Messages, BackgroundSend, SetState, SetStateDynamicEnity and Send, both with Async and Sync Execution.

    I am using CRM 2011 Online.

    Any help appreciated.

    Wednesday, July 20, 2011 2:49 PM

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    Hi,

    Try registering pluign step for Send message on email entity in Pre-Operation or Post-Operation stage, CRM saves email message and then fire Send message. The Message will pass EmailId, IssueSend and TrackingToken in context paramters. your code in plugin would be:

     

        Guid jj_EmailId = Guid.Empty;
    bool jj_IssueSend = false;
    string jj_TrackingToken = string.Empty;

    switch (context.MessageName)
    {
     case "Send":

      if (context.InputParameters.Contains("EmailId")
       && context.InputParameters["EmailId"] is Guid)
      {
       jj_EmailId = (Guid)context.InputParameters["EmailId"];
      }

      if (context.InputParameters.Contains("IssueSend")
       && context.InputParameters["IssueSend"] is bool)
      {
       jj_IssueSend = (bool)context.InputParameters["IssueSend"];
      }

      if (context.InputParameters.Contains("TrackingToken")
      && context.InputParameters["TrackingToken"] is string)
      {
       jj_TrackingToken = (string)context.InputParameters["TrackingToken"];

      }

      break;
    }

     

    Jehanzeb Javeed

    http://worldofdynamics.blogspot.com
    Linked-In Profile |CodePlex Profile

    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    • Proposed as answer by Jehanzeb.Javeed Wednesday, July 20, 2011 5:17 PM
    • Marked as answer by David Small Thursday, July 21, 2011 8:45 AM
    Wednesday, July 20, 2011 5:17 PM
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    Thanks Jehanzeb.

     

    I changed the Pipeline Stage to Pre-Operation and it fired perfectly.

     

    Thanks for the other info on InputParameters.

     

    Does anyone have a link to documentation about what is pass in InputParameters on different plug-in Message Types??

    • Marked as answer by David Small Thursday, July 21, 2011 8:48 AM
    Thursday, July 21, 2011 8:48 AM

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    I would suggest Send of an Email entity.  How do you know this is not firing?  Do you have a local sandbox environment where you have tried to check if the platform message is firing by attaching a debugger to a local process on a dev server?

    Is your online email router configured properly?

    Jamie Miley
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    http://mileyja.blogspot.com
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    Wednesday, July 20, 2011 3:20 PM
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    It is a Microsoft Hosted CRM Online.

    I have set the first line of code to throw an error so i know at least the plug-in is firing on that event.

    I have not looked at an online email router sorry.

     

    Regards

    Wednesday, July 20, 2011 3:24 PM
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    You will require a properly configured email router to send mail in CRM.  That might be your problem.

    Did the first line of code execute properly and throw the expected error?  If so I think your question is probably answered.

    Jamie Miley
    Check out my about.me profile!
    http://mileyja.blogspot.com
    Linked-In Profile
    Follow Me on Twitter!
    Wednesday, July 20, 2011 3:41 PM
    Moderator
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    Sorry it doesn't throw the error and that is why I know it hasn't triggered.

    I would like the plug-in to action on status change as I don't really care at this point if the email is actualyl sent.

     

    Thanks again

    Wednesday, July 20, 2011 3:47 PM
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    Hi,

    Try registering pluign step for Send message on email entity in Pre-Operation or Post-Operation stage, CRM saves email message and then fire Send message. The Message will pass EmailId, IssueSend and TrackingToken in context paramters. your code in plugin would be:

     

        Guid jj_EmailId = Guid.Empty;
    bool jj_IssueSend = false;
    string jj_TrackingToken = string.Empty;

    switch (context.MessageName)
    {
     case "Send":

      if (context.InputParameters.Contains("EmailId")
       && context.InputParameters["EmailId"] is Guid)
      {
       jj_EmailId = (Guid)context.InputParameters["EmailId"];
      }

      if (context.InputParameters.Contains("IssueSend")
       && context.InputParameters["IssueSend"] is bool)
      {
       jj_IssueSend = (bool)context.InputParameters["IssueSend"];
      }

      if (context.InputParameters.Contains("TrackingToken")
      && context.InputParameters["TrackingToken"] is string)
      {
       jj_TrackingToken = (string)context.InputParameters["TrackingToken"];

      }

      break;
    }

     

    Jehanzeb Javeed

    http://worldofdynamics.blogspot.com
    Linked-In Profile |CodePlex Profile

    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    • Proposed as answer by Jehanzeb.Javeed Wednesday, July 20, 2011 5:17 PM
    • Marked as answer by David Small Thursday, July 21, 2011 8:45 AM
    Wednesday, July 20, 2011 5:17 PM
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    Thanks Jehanzeb.

     

    I changed the Pipeline Stage to Pre-Operation and it fired perfectly.

     

    Thanks for the other info on InputParameters.

     

    Does anyone have a link to documentation about what is pass in InputParameters on different plug-in Message Types??

    • Marked as answer by David Small Thursday, July 21, 2011 8:48 AM
    Thursday, July 21, 2011 8:48 AM