Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Used computer/need validation key RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote
    I bought my computer used and it had Windows XP Pro on it already.  The person I bought it from said that it came from a school system who had gotten new computers.  I have no reason to doubt him.  My problem is that I am disabled and paid very little for the computer to begin with and got no software with it.  Purchasing a key would cost almost as much as the computer itself cost me.  Is there some sort of program in which I could obtain a key without a huge outlay of cash that I can ill afford?  I noted that there was an option for folks who have copies of software but I do not, just what is installed on the computer itself.  I depend on my computer for much of my social interaction.  I spend a great deal of time on the internet, corresponding with friends around the world.  Being able to keep my computer in top running performance it very important to me.  Is there anything that anyone can suggest that might be of some help to me?
    Monday, September 11, 2006 1:06 AM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    Txmamoo,

    Please follow these steps for assistance:

    Step 1 is to download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the Copy button, then paste the report into a fresh thread in the "Problems" section at this link:  http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=442&SiteID=25.  The secton of the forum you are in now is for comments and other feedback.

    Don't forget to copy and paste into the new post the description of the problem you wrote in your first post.

    Step 2 is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Monday, September 11, 2006 3:26 AM