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how to bring Add in option in MS Word download from mail merge in On Premises CRM 2013 RRS feed

  • Question

  • Hi 

    while download mail merge template and open in ms word 2010, Add In option is not visible for MS CRM 2013 onPremises .

    Kindly let me know how to bring the Add-In option in MS Word 2010.

    Thanks and Regards

    Kathiravan Sathasivam

    Tuesday, February 25, 2014 1:03 PM

All replies

  • You need to install the Outlook client - this is in reality an "Office" client with add-ins that help the functionality of Word and Excel connecting to CRM too.

    Hope this helps.
    Adam Vero, Microsoft Certified Trainer | Microsoft Community Contributor 2011
    UK CRM Guru Blog

    Tuesday, March 11, 2014 3:52 PM