locked
Problem with install on 2nd comp RRS feed

  • Question

  • I was able to install on my laptop fine, however, when I tried to install on my desktop I recieved this error code: The procedure entry point AttachConsole could not be located in the dynamic link library KERNEL32.dll

     

    Any help would be great!

     

    Thanks

    Friday, July 25, 2008 3:31 AM

Answers

  • This error typically means that you are trying to install on an unsupported operating system. That would include XP that has not been updated to at least SP2.

    Review the system requirements here: http://onecare.live.com/standard/en-us/purchase/sysreq.htm

    If your PC meets these requirements, and the OS is supported, but the error persists, please contact support as Jim recommended.

    -steve

     

    Friday, July 25, 2008 12:26 PM
    Moderator

All replies