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Renew my Subscription to Live OneCare RRS feed

  • Question

  • Why does it cost so much more to renew than to go buy a new cd.  This does not make any sense to me. 

     

    Saturday, January 26, 2008 4:47 PM

Answers

  • $49.95 is the suggested retail price for a one year One Care subscription. Retailers set the actual selling price of their merchandise, which in many cases is discounted. If manufacturers competed with retailers on price there wouldn't be any more retailers.

     

    Sunday, January 27, 2008 2:59 PM
    Moderator

All replies

  • $49.95 is the suggested retail price for a one year One Care subscription. Retailers set the actual selling price of their merchandise, which in many cases is discounted. If manufacturers competed with retailers on price there wouldn't be any more retailers.

     

    Sunday, January 27, 2008 2:59 PM
    Moderator
  • Can someone purchase a new copy of Live One Care from a local retailer (at half the price - $20) and install it instead of updating their subscription through Microsoft? 

     

    Sunday, January 27, 2008 3:08 PM
  • Is It possible to remove Onecare from your computer and install new year subscription from a store bought CD?

     

    JL

    Sunday, January 27, 2008 10:02 PM
  •  Ed Par wrote:
    Can someone purchase a new copy of Live One Care from a local retailer (at half the price - $20) and install it instead of updating their subscription through Microsoft? 

     

    Yes. 

    Go to http://billing.microsoft.com and sign in with your subscription LiveID. (Open OneCare and click help/about to view the subscription LiveID)

    Select the OneCare subscription and click on the renew link.

    Choose the option to renew with a prepaid PIN or token which is the retail product key.

    Enter the 25 character key and proceed.

    It can take up to 24 hours for the subscription status to be updated in OneCare.

    -steve

    Monday, January 28, 2008 1:15 AM
    Moderator
  •  Jlinstruth wrote:

    Is It possible to remove Onecare from your computer and install new year subscription from a store bought CD?

     

    JL

    Yes, you can do this, but if your original subscription has not expired, you will not be prompted for the retail key if you activate with the same LiveID. Rather than uninstall and reinstall, simply go to http://billing.microsoft.com and sign in with your subscription LiveID. (Open OneCare and click help/about to view the subscription LiveID)

    Select the OneCare subscription and click on the renew link.

    Choose the option to renew with a prepaid PIN or token which is the retail product key.

    Enter the 25 character key and proceed.

    It can take up to 24 hours for the subscription status to be updated in OneCare.

    -steve
    Monday, January 28, 2008 1:16 AM
    Moderator

  • Go ahead and buy one then try and install it, it will give you about 13 days of service and won't work right even then!!!
    Lawrence
    Thursday, January 31, 2008 5:35 PM
  •  Lawrence McManus wrote:

    Go ahead and buy one then try and install it, it will give you about 13 days of service and won't work right even then!!!
    Lawrence

    What problem are you encountering, Lawrence?

    Are you trying to renew an existing account? Are you trying to activate a new account? If you have a 15 day timer, you have installed from CD and you have not yet activated with the retail key. In your other post you indicated that you are trying to renew and signing in at the Billing site you encountered "No Billing relationship..." for the LiveID you signed in with. That means you signed in with a LiveID that was not used to activate previously.

    -steve

    Thursday, January 31, 2008 5:50 PM
    Moderator