hi,
our company is using CRM 4.0
queuemanager 16 component have benn deployed and used in our crm by x employee
the component send html email when new case is created in CRM to group of users.
I have been requested to add and remove number of users in the list of users who recieved these email.
I have tried adding user to the configue file but it doesn't work? can any body help please
Thanks
Marwa Saleh