quequemanager 16 problem RRS feed

  • Question

  • hi,

    our company is using CRM 4.0

    queuemanager 16 component have benn deployed and used in our crm by x employee

    the component send html email when new case is created in CRM to group of users.

    I have been requested to add and remove number of users in the list of users who recieved these email.

    I have tried adding user to the configue file but it doesn't work? can any body help please


    Marwa Saleh


    Wednesday, August 18, 2010 6:59 PM