MSCRM 2011 with outlook 2013 not showing the reading pane RRS feed

  • Question

  • We are having the reading pane issue with outlook 2013. Each and every CRM entity appears as if it was a contact, presented in a business card layout that only contains the entity primary field (name) and not any other data.

    Machine : Windows 7 32 bit

    Office : Office 2013 32 bit

    MSCRM Client : CRM 2011 32 bit, rollup 13

    The Image is shown as follows

    http:  //niiranen.eu/crm/wp-content/uploads/2011/03/Outlook_2010_wrong_reading_pane.jpg

    Note: The issue is happening in 32 bit machine only, 64 bit machine is working fine.

    Best Regards,


    Wednesday, July 23, 2014 12:49 PM