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WGA kit: no online product key

Question
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I have purchased the ''Windows XPPro Genuine Adv English Intl Direct CD & On-line Product Key'', Part Number: B7P-00008, Order Number: 01130013681289, Order Date: 03/18/2007.
$149 were pulled from my account on 03/21/2007, and the order has got status "shipped" starting on 03/21/2007.
But after waiting 10 days I have not still received the product key by eMail. I am sure my junk filters are off (I've checked).
So I have no key and no money.
What to do? Anyone have any ideas?Alex.
Saturday, March 31, 2007 12:35 PM
Answers
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Achh703,
From a forum sticky:
--Where is the WGA KIT I ordered?--
Thank you for purchasing a Windows Genuine Advantage Kit! Your new Windows XP product key and a link to an online conversion tool will be sent to the e-mail address you provided, within 2 business days. A CD will also be sent in case you need to reinstall Windows XP (allow 2-4 weeks for shipping).
We recommend checking your junk folders/filter if your new product key hasn’t arrived by e-mail within 2 business days of completing your order. If you still haven’t received your product key or have other issues with your order, going to http://www.microsoft.com/genuine/selfhelp/orderhelp.aspx and selecting the country that you reside in, a phone number or email address will be displayed that you can use to contact your local customer service team.Order support is available during regular business hours.
Saturday, March 31, 2007 2:45 PM
All replies
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Achh703,
From a forum sticky:
--Where is the WGA KIT I ordered?--
Thank you for purchasing a Windows Genuine Advantage Kit! Your new Windows XP product key and a link to an online conversion tool will be sent to the e-mail address you provided, within 2 business days. A CD will also be sent in case you need to reinstall Windows XP (allow 2-4 weeks for shipping).
We recommend checking your junk folders/filter if your new product key hasn’t arrived by e-mail within 2 business days of completing your order. If you still haven’t received your product key or have other issues with your order, going to http://www.microsoft.com/genuine/selfhelp/orderhelp.aspx and selecting the country that you reside in, a phone number or email address will be displayed that you can use to contact your local customer service team.Order support is available during regular business hours.
Saturday, March 31, 2007 2:45 PM -
I had the same problem !!!!
I bought the ''Windows XPPro Genuine Adv English Intl Direct CD & On-line Product Key''. I received the CD but never received the product Key. Money was withdrawn from my account but No key.
I tried to contact microsoft sending them an email to service@microsoft.com but no reply.
I always checked the Junk mail to see if it went there but NO.
who should I contact???? and How can I get the Key?????
Is there anyway to get back the money??? I prefer to buy a new version Windows rather than this Key!!!!
Safa
Friday, May 11, 2007 3:53 AM -
I also had the same problem is been over a month ann no product key was sent to my email or Cd and $162 PULLED OUT FROMJMY ACCOUNT.............call customer service and they always keep me waiting for hours..........
Wednesday, October 17, 2007 4:26 PM -
My problem was closed in April, 2007 (all had been received), approx. in a half a month after my order. So be patient and wait.
Cheers!
Sunday, October 28, 2007 7:10 AM