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  • Question

  • Hello:

     

    I bought a computer and installed OnCare and returned the computer to the store.  Now i'm trying to reinstall OneCare on my new computer and its telling me i need a new subscription.  Is there a way around that?

     

     

    Thanks,

     

    I

     

    Saturday, June 21, 2008 12:06 PM

Answers

  • Select the subscribe button in One Care and when prompted for a Live ID use the same Live ID originally used to activate your One Care subscription. If you use the correct Live ID your subscription will be recognized and One Care will activate.

     

    Saturday, June 21, 2008 1:43 PM
    Moderator