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I'm not Genuine - but i should be! RRS feed

  • Question

  • I seem to be another one have Genuine issues!

    It seems to suggest my Product key isn't valid - which is funny really, as i have the disk, COA etc infront of me!

    Is there a way to try and re-enter the product key, as although i'm 99% sure i put in the right one - there is always a chance i may have not?!

    Equally, i upgraded my soundcard a couple of days ago - could this have caused things to go wrong?

    This is the result of my WGAdiag.exe

    WGA Diagnostic Data (1.5.0526.1):
    --------------------
    Genuine Validation Status: Invalid Product Key
    Windows Product Key: *****-*****-CC372-8YMMV-G93B8
    Windows Product Key Hash: 98sq+ScT7TADmV/QSPuegRzlMAk=
    Windows Product ID: 55274-640-8359154-23782
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: QYV4F3C
    ID: 45ebdb91-7edd-47a4-8471-a9584b49d63c
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.526.0.
    Signature Type: Microsoft.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 109
    Office Diagnostics:

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Office Details: <GenuineResults><MachineData><UGUID>45ebdb91-7edd-47a4-8471-a9584b49d63c</UGUID><Version>1.5.0526.1</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PID>55274-640-8359154-23782</PID><PIDType>1</PIDType><SID>S-1-5-21-1417001333-573735546-1801674531</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-6593</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>07.00T</Version><SMBIOSVersion major="2" minor="3"/><Date>20010402000000.000000+000</Date></BIOS><HWID>2F000102020201000104010100D10FAD5FA16E922241A24E01C39F4B43FE210311B3EAE2C9B49854E965CF00000000</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone></MachineData>      <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 



    Monday, May 22, 2006 4:59 PM

Answers

  • DragonRamirez:

     

    The current Product Key being used on your system is non-genuine (labeled Invalid Product Key) for one of two reasons:

    - The key was made using a non-Microsoft sanctioned Key Generator

    - The key was reported lost or stolen from the original purchaser.

     

    Can you verify that your COA matches your Product Key? If you look at the log file you posted check numbers listed in the file as Windows Product Key against the last three sets of numbers on your COA sticker.

    1 - Reinstall Windows so your COA matches your Product Key (install using your COA as the Product Key) - This is the preferred method by Microsoft, as it will be a fresh copy, void of potential hacked binary files and security loops that may have been created to bypass WGA. We know this is usually not the user preference, but it is the safest method.

     

    2 - WGA is underway to create a tool that will allow you to switch your current invalid/non-genuine Product Key being used to your COA sticker *ONLY*. There's no slated timeline, but it will be soon. This will allow you to change product keys being used without a reinstall.

    HOWEVER, if it DOES match, I suggest taking the media back to the reseller to resolve the problem, or filing a Counterfeit report with Microsoft. If the report is of high quality media, you may qualify for a free WGA kit. Otherwise, you can purchase a WGA kit directly from Microsoft.

     

    Link to report counterfeit software:

    http://www.microsoft.com/piracy/Reporting.mspx

     

    Thanks,

    Greg

     

    Monday, May 22, 2006 5:22 PM