You're off topic for this forum, which is dedicated to Windows Live OneCare. You may want to try the Microsoft Public newsgroups here: http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx or the Windows Defender discussion groups here:
http://www.microsoft.com/athome/security/spyware/software/newsgroups/default.mspx
How to Start Windows in Safe Mode is well explained here:
http://www.bleepingcomputer.com/tutorials/tutorial61.htmlThat site also is an excellent source for help in removal of Spyware and solving PC problems.
-steve
Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator