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About windows XP too slowly RRS feed

  • Question

  • Dear Lady/Sir

    Can you help me to Fix my computer which is always get wrong messages and search webstes slowly.Can you help me fix it.Thanks very much

    Saturday, March 31, 2007 9:30 AM

Answers

  • Ung Hugen Pham,

    This forum is intended to help people who are having WGA-related problems with their computers.

    If you think your issue is WGA-related, please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    Otherwise, may I suggest posting your request in a general Windows help forum?


    Saturday, March 31, 2007 2:32 PM