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Clean Install of Vista Home Premium - Unable to activate RRS feed

  • Question

  • I have the licensed upgrade versions of windows Vista home premium, XP, 98 and 95. I have been running Vista home premium since its release.
    Last weekend I was unable to boot to Vista. I was also unable to repair Vista so I had to do a custom, clean install from scratch by booting to the Vista upgrade DVD. I did not provide a validation code during the install as that caused the install software to insist I upgraded through Vista.
    Over this week, my pc has downloaded all Vista updates and service packs. I have also reinstalled and set-up all my software.
    Vista reminded me today that I have to activate my product but it will not accept the product key. The error code is 0xC004F061 - this product key can only be used for upgrading.
    I tried to upgrade from within Vista by running my installation (upgrade) DVD and it is insisting that I perform a clean install. (another one)
    Do I have to do so? Another week of updates and installations, registrations etc.

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
    Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
    Windows Product ID: 89578-022-5000027-71429
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {A8575D2F-D961-4B97-9704-FA1AA97E2360}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2rtm.090410-1830
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: 1.7.105.35
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: 100
    Version: 1.7.105.35
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: Registered, 1.7.105.35
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A8575D2F-D961-4B97-9704-FA1AA97E2360}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-76PKF</PKey><PID>89578-022-5000027-71429</PID><PIDType>5</PIDType><SID>S-1-5-21-3722501361-2440897810-2720865511</SID><SYSTEM><Manufacturer>Compaq Presario 061</Manufacturer><Model>PL422AA-ABG SR1278AN AN440</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3.28    </Version><SMBIOSVersion major="2" minor="4"/><Date>20060123000000.000000+000</Date></BIOS><HWID>1B303507018400FC</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Tasmania Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.105.35"/><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7105C4A516F1ECE</Val><Hash>noIw9S8jv65SsHu0ApienAScQnQ=</Hash><Pid>81599-871-2374311-65551</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 9e042223-03bf-49ae-808f-ff37f128d40d
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00142-022-500002-00-3081-6000.0000-1722009
    Installation ID: 008621893136420322058201165945166491668881553832043730
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 76PKF
    License Status: Initial grace period
    Time remaining: 36660 minute(s) (25 day(s))

    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQABAAAAAwABAAEAJJQy1oRL+p/kEu6kZJK0tjbx8vTusixJcIWsVuw7

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            A M I         OEMAPIC
      FACP            A M I         OEMFACP
      MCFG            A M I         OEMMCFG
      OEMB            A M I         AMI_OEM



    Saturday, June 27, 2009 11:47 PM

Answers

  • Hello FlashmanAB,

    "It is probably the service packs."

    That is possible. At this point, your only options are to either reinstall the old copy of windows then install the upgrade copy of Vista, to it. 

    Or

    Reinstall Vista without using a product key (you may need to install a lower version of Vista then the one you are going to upgrade to).  Once the keyless install is done, pop in the Upgrade CD and do an Upgrade install using the Vista upgrade product key.

      If you have any additional issues, I recommend posting in the Vista Answers Forum http://social.answers.microsoft.com/Forums/en-US/category/windowsvista . You will want to post your issue in the "Install, Upgrade and Activate" subforum.

    Thank you,
    Darin MS

     
    Thursday, July 2, 2009 4:16 PM

All replies

  • Hi FlashmanAB,

      Using an Upgrade version of Windows requires you to have a full version of Windows (already installed) from which to Upgrade from. Normally, you would need to first install the older version of Windows to be able to use the Vista upgrade. But there is a workaround, since you now have a full (unlicensed) version of Vista installed, all you need to do now is boot into your current Vista, put the Upgrade CD back in and when prompted select " Perform an in-place upgrade".


    Hope that helps,
    Darin MS
    • Marked as answer by Darin Smith MS Monday, June 29, 2009 4:44 PM
    • Unmarked as answer by FlashmanAB Thursday, July 2, 2009 11:54 AM
    Monday, June 29, 2009 4:44 PM
  • Hi Darin,
    Windows is telling me that "Upgrade has been disabled"
    the upgrade cannot be started. To upgrade, cancel the installation and then choose to upgrade to a version of Windows that is more recent than the version you are currently running.
    It is probably the service packs.
    Tuesday, June 30, 2009 6:39 AM
  • Hello FlashmanAB,

    "It is probably the service packs."

    That is possible. At this point, your only options are to either reinstall the old copy of windows then install the upgrade copy of Vista, to it. 

    Or

    Reinstall Vista without using a product key (you may need to install a lower version of Vista then the one you are going to upgrade to).  Once the keyless install is done, pop in the Upgrade CD and do an Upgrade install using the Vista upgrade product key.

      If you have any additional issues, I recommend posting in the Vista Answers Forum http://social.answers.microsoft.com/Forums/en-US/category/windowsvista . You will want to post your issue in the "Install, Upgrade and Activate" subforum.

    Thank you,
    Darin MS

     
    Thursday, July 2, 2009 4:16 PM