My genuine microsoft keeps telling me that Office XP is not genuien but when I go to activate it with my genuine key it says it is already activated

• Question

• 

  

  0

  Sign in to vote

  I visited thread with exactly same problem and went through all the advised steps. Ran Diagnostic report and coudl not resolve so copied and pasted as requested. On this diagbnostic report it says my offce is not activated so why does it tell me it is when I go to activate it. I have used for 7 years without problem- only thing I can think of is taht my computer crashed bvadly and has its hard drive replaced- maybe not activated properly whern reinstalled.
   
  Diagnostic Report (1.9.0006.1):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0
  Online Validation Code: N/A
  Cached Validation Code: N/A
  Windows Product Key: *****-*****-2CXKV-GMP22-HF2BQ
  Windows Product Key Hash: 25dG7mX6zCS/Ri0MYOSCvb3ct0w=
  Windows Product ID: 55277-OEM-2111907-00101
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 5.1.2600.2.00010300.2.0.hom
  ID: {0A8F037E-EE87-467E-92C6-3FB62E2E59EC}(3)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: Registered, 1.9.9.1
  Signed By: Microsoft
  Product Name: N/A
  Architecture: N/A
  Build lab: N/A
  TTS Error: N/A
  Validation Diagnostic: 025D1FF3-230-1
  Resolution Status: N/A

  WgaER Data-->
  ThreatID(s): N/A
  Version: N/A

  WGA Notifications Data-->
  Cached Result: N/A, hr = 0x80004005
  File Exists: No
  Version: 1.7.105.35
  WgaTray.exe Signed By: Microsoft
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: 101
  Version: 1.7.105.35
  WGATray.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft

  OGA Data-->
  Office Status: 101 Not Activated
  Microsoft Office XP Professional - 101 Not Activated
  OGA Version: Registered, 1.7.105.35
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-230-1_3E121E02-532-80004005_3E121E02-288-80004005

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{0A8F037E-EE87-467E-92C6-3FB62E2E59EC}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HF2BQ</PKey><PID>55277-OEM-2111907-00101</PID><PIDType>2</PIDType><SID>S-1-5-21-1449542653-4189850523-1499398264</SID><SYSTEM><Manufacturer>Compaq</Manufacturer><Model>Presario</Model></SYSTEM><BIOS><Manufacturer>Compaq</Manufacturer><Version>686P9 v1.04</Version><SMBIOSVersion major="2" minor="3"/><Date>20011114000000.000000+000</Date><SLPBIOS>Compaq,Compaq</SLPBIOS></BIOS><HWID>A711369F0184C04E</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Compaq</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.105.35"/><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>DA2C54D3882F90</Val><Hash>kV6+qOQXV4lHomLKT3v+7Aokrkc=</Hash><Pid>54186-700-7170006-17845</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="101"/><App Id="16" Version="10" Result="101"/><App Id="18" Version="10" Result="101"/><App Id="1A" Version="10" Result="101"/><App Id="1B" Version="10" Result="101"/></Applications></Office></Software></GenuineResults> 

  Licensing Data-->
  N/A

  HWID Data-->
  N/A

  OEM Activation 1.0 Data-->
  BIOS string matches: yes
  Marker string from BIOS: 0019:Compaq Computer Corporation|110A9:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company
  Marker string from OEMBIOS.DAT: Compaq,Compaq

  OEM Activation 2.0 Data-->
  N/A

  Would really appreciate soemone to help - The little star is really bugging me.
  
  Cheers phil
  

  Sunday, March 1, 2009 3:18 AM