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My genuine microsoft keeps telling me that Office XP is not genuien but when I go to activate it with my genuine key it says it is already activated RRS feed

  • Question

  • I visited thread with exactly same problem and went through all the advised steps. Ran Diagnostic report and coudl not resolve so copied and pasted as requested. On this diagbnostic report it says my offce is not activated so why does it tell me it is when I go to activate it. I have used for 7 years without problem- only thing I can think of is taht my computer crashed bvadly and has its hard drive replaced- maybe not activated properly whern reinstalled.
     
    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2CXKV-GMP22-HF2BQ
    Windows Product Key Hash: 25dG7mX6zCS/Ri0MYOSCvb3ct0w=
    Windows Product ID: 55277-OEM-2111907-00101
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {0A8F037E-EE87-467E-92C6-3FB62E2E59EC}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80004005
    File Exists: No
    Version: 1.7.105.35
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: 101
    Version: 1.7.105.35
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office XP Professional - 101 Not Activated
    OGA Version: Registered, 1.7.105.35
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_3E121E02-532-80004005_3E121E02-288-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0A8F037E-EE87-467E-92C6-3FB62E2E59EC}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HF2BQ</PKey><PID>55277-OEM-2111907-00101</PID><PIDType>2</PIDType><SID>S-1-5-21-1449542653-4189850523-1499398264</SID><SYSTEM><Manufacturer>Compaq</Manufacturer><Model>Presario</Model></SYSTEM><BIOS><Manufacturer>Compaq</Manufacturer><Version>686P9 v1.04</Version><SMBIOSVersion major="2" minor="3"/><Date>20011114000000.000000+000</Date><SLPBIOS>Compaq,Compaq</SLPBIOS></BIOS><HWID>A711369F0184C04E</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Compaq</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.105.35"/><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>DA2C54D3882F90</Val><Hash>kV6+qOQXV4lHomLKT3v+7Aokrkc=</Hash><Pid>54186-700-7170006-17845</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="101"/><App Id="16" Version="10" Result="101"/><App Id="18" Version="10" Result="101"/><App Id="1A" Version="10" Result="101"/><App Id="1B" Version="10" Result="101"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 0019:Compaq Computer Corporation|110A9:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: Compaq,Compaq

    OEM Activation 2.0 Data-->
    N/A

    Would really appreciate soemone to help - The little star is really bugging me.

    Cheers phil
    Sunday, March 1, 2009 3:18 AM

Answers

  • Hellp Peabrain1,

    Please let us know if what Dan posted resolves your problem :-).


    Thank you,

    Stephen
    Stephen Holm
    • Marked as answer by Stephen Holm Thursday, March 5, 2009 11:02 PM
    Thursday, March 5, 2009 12:43 AM

All replies

  • Hello Peabrain1l,

    Your mgadiag report is showing that your installation of Office XP Professional is not activated.

    Lately, we have noticed a lot of folks posting with similar situations, that their longtime installations of Office XP have suddenly become "nongenuine" due to becoming not activated.

    I have copied from a Stephen Holm post to another foum user who had similar symptoms.  Please follow the instructions and then post back to let us know how you did:

    Thank you for visiting the Office Genuine Advantage (OGA) program forum. Your issue appears to be outside the scope of the OGA program forum. In an attempt to assist I would like to provide the following:

    Open My Computer located on your desktop.

    Go to: C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\

    NOTE:  The application data file may be hidden. Use the Tools drop down menu do the following: Folder Options->View->Hidden Files and Folders->Show Hidden Files and Folders to show the folder. Please re-hide the files once you have completed all the steps.

    Right click data.dat file, then click Delete.

    The data.dat file is for Office, Not OGA.

    Once the file has been deleted, open an Office application such as MS Word and activate it.

    If product activation was successful try the Office Validation located here:

    http://www.microsoft.com/genuine/office/Validate.aspx?displaylang=eng


    The following Knowledge Base (KB) articles can provide more information for Office Activation issues:

    KB903275 - How to troubleshoot problems that you may experience when you try to activate an Office product

    http://support.microsoft.com/kb/903275/en-us

    KB326851 -   Activation and registration of a Microsoft product

    http://support.microsoft.com/kb/326851

    KB919895 - How to troubleshoot problems that you may experience when you try to activate a 2007 Office product

    http://support.microsoft.com/kb/919895

    KB828958 - Resources to help you activate a license in Microsoft Office programs

    http://support.microsoft.com/default.aspx/kb/828958/en-us


    Thank you for visiting the OGA program forum.


    Stephen


    Stephen Holm

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, March 4, 2009 6:22 AM
  • Hellp Peabrain1,

    Please let us know if what Dan posted resolves your problem :-).


    Thank you,

    Stephen
    Stephen Holm
    • Marked as answer by Stephen Holm Thursday, March 5, 2009 11:02 PM
    Thursday, March 5, 2009 12:43 AM