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Outlook 2007 not Genuine RRS feed

  • Question

  • When opening Outlook I get a message that states Office is not Genuine Microsoft product. I have had Office 2007 for 2 plus years and this issue started occuring about 10 days ago. Please help rsolve this 
    Thursday, May 27, 2010 1:25 PM

Answers

  • In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool. 

    After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post.  Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.

    Thank you!


    Carey Frisch
    Thursday, May 27, 2010 1:59 PM

All replies

  • In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool. 

    After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post.  Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.

    Thank you!


    Carey Frisch
    Thursday, May 27, 2010 1:59 PM
  • No reply.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, June 3, 2010 7:59 PM