Answered by:
Server Error 401 on Outlook.com

Question
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Hello. When I try to log into my outlook.com email account I receive the following error,
401 - Unauthorized: Access is denied due to invalid credentials.
You do not have permission to view this directory or page using the credentials that you supplied.
I am not sure why I am receiving this error, but I do use this email as my primary email for school and business related emails so it is a major issue. Not sure if this is helpful but I do use the email on a MacBook and iPhone using the built in mail apps and occasionally on the safari web browser. Any assistance with resolving this issue would be greatly appreciated.
- Moved by Dave PatrickMVP Friday, November 16, 2018 4:26 AM looking for forum
Friday, November 16, 2018 4:20 AM
Answers
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Update:
Looks like there are server side problems.
https://portal.office.com/servicestatus
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.- Proposed as answer by Dave PatrickMVP Friday, November 16, 2018 4:38 AM
- Marked as answer by Richard MuellerMVP, Banned Friday, November 23, 2018 2:21 PM
Friday, November 16, 2018 4:29 AM
All replies
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You can try here
or also ask in forums
https://answers.microsoft.com/en-us/outlook_com/forum
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.Friday, November 16, 2018 4:26 AM -
Update:
Looks like there are server side problems.
https://portal.office.com/servicestatus
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.- Proposed as answer by Dave PatrickMVP Friday, November 16, 2018 4:38 AM
- Marked as answer by Richard MuellerMVP, Banned Friday, November 23, 2018 2:21 PM
Friday, November 16, 2018 4:29 AM -
Thank you, Dave. Appreciate the information!
Best Regards, Joe
Friday, November 16, 2018 4:37 AM -
You're welcome.
(please don't forget to mark helpful replies as answer)
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
- Edited by Dave PatrickMVP Friday, November 16, 2018 4:45 AM
Friday, November 16, 2018 4:38 AM -
It seems now that everything is ok.
https://portal.office.com/servicestatus
Avis de non-responsabilité:
Mon opinion ne peut pas coïncider avec la position officielle de Microsoft.
Bien cordialement, Andrei ...
MCPFriday, November 16, 2018 10:28 PM